
Atlantic Hyundai
West Islip, NY
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I was cheated First my experience was good. But later I saw I was cheated. I bought my car overpriced. They are liars and manipulators. If you are going to buy a ca First my experience was good. But later I saw I was cheated. I bought my car overpriced. They are liars and manipulators. If you are going to buy a car here then be prepared to pay considerably more than indicated on a window sticker or price list. I am going to file a complaint with state consumer protection agency and the Federal Trade Commission, because I do not see another way. Stay away from this place!!! Save your money and time! More
They lie and cheat ^stay away^ **Stay AWAY** my parents had a deal worked out with the sales women Sandra who advised everything was approved and the terms where accepted from the b **Stay AWAY** my parents had a deal worked out with the sales women Sandra who advised everything was approved and the terms where accepted from the bank for the car lease. When they went to sit and do paperwork with the finance guy Jesse (mind you insurance and all information was transferred to the new car) they where given a completely different term in payments because the credit didn’t qualify for the tier that Sandra said was approved. Jesse was extremely rude and disrespectful to my parents and told them o well this is what your credit is just accept it. I come home today to fine a credit card charged for $500 bucks and no credit. I went to the dealership and spoke with Lindsey (probably the only nicest person in that place) and explained to her what happened. When we called Sandra over she wanted nothing to do with me and walked away. Lindsey (again super nice) went to Jesse to find out what went on. He proceed to tell me that I wasn’t there and my parents are lying. He then comes back and shares personal information of the lease and credit approval with me on my parents. Mind you I was NOT the buyer my parents are and they weren’t present. HELLO PRIVACY ACT!!! He proceeds to snatch my credit card out of my hand and walks away from me. This dealership has a bad reputation of the typical bait and switch. They give the good sales people and honest ones a bad reputation. I was then standing outside (by the new car my parents leased) and Jesse comes out flings the credit receipt at my and tells to sign here and as he’s walking away tells me enjoy the new car in a snarky way. Lindsey went above and beyond and I’m thankful to her for that but it’s in your best interest to stay away. It doesn’t matter how many awards you have on your desk because they mean nothing because of all the lies you say to sell the cars. I cant believe that people are allowed to be treated this way. It seems like there are many others that have the same issue. It also doesn’t seem that any management doesn’t read these because the issues aren’t addressed and keep happening. Thank you again Lindsey. More
WORST DEALERSHIP Waited 5 months after to write this review, but it is needed. Gary does not care at all about the well being of anyone else but himself. Bought my fir Waited 5 months after to write this review, but it is needed. Gary does not care at all about the well being of anyone else but himself. Bought my first car through him and he convinced me to finance my car from a lease. I was going over miles but not enough to warrant maybe $3,000 worth of overages by the time my lease was up based off the .25 cents per mile over. So, he advised that its in my best interest to finance the car to avoid the penalties. So, being that he was my rep i had trusted he would do the best thing for me. Instead, being that its my first car and not very knowledgeable of how financing works, he and the finance manager took advantage of me. I financed the car for $25,000 plus interest over 6 years! It was not explained at all in detail on how it work, i thought that i was buying out the remaining amount that the car was worth for just another 4 years (since i had already paid 2). He was quick to rush me and make me sign the papers with the finance manager. i waited almost 5 hours all together for documents. I now am stuck with almost $15,000 of negative equity in this car. How can anyone in there right mind think that financing a car after 2 years for more than its worth BRAND NEW is in the better interest of the consumer? Horrible human being and even worse salesmen. Congrats on your commission. I will never buy a car from atlantic hyundai again. Bunch of crooks! More
Stress Free experience We bought our second Hyundai with Sandra and the experience was easy and stress-free. I don’t think I would ever consider another Hyundai dealership. We bought our second Hyundai with Sandra and the experience was easy and stress-free. I don’t think I would ever consider another Hyundai dealership. More
Sue is great Sue immediately greeted us as we walked in and offered to help with turning in my lease and getting a new car. Throughout the whole process she was ge Sue immediately greeted us as we walked in and offered to help with turning in my lease and getting a new car. Throughout the whole process she was genuine, personable, helpful, and funny! I’m very pleased with my new vehicle and thank her for her help. More
Excellent service Very pleased with my experience with sue, she was a great woman with a lot of experience in the car industry. Would recommend to friends and family. Very pleased with my experience with sue, she was a great woman with a lot of experience in the car industry. Would recommend to friends and family. More
Great experience and wonderful salesperson I have purchased 9 cars from Susan and I cannot be happier with every experience I have had. She was honest, relatable, and worked extra hard to suite I have purchased 9 cars from Susan and I cannot be happier with every experience I have had. She was honest, relatable, and worked extra hard to suite my needs. More
Don’t want my business? Good! So here we go again. The service dept here is pathetic, at best. You make an appointment & then are told it’s at least 1 1/2- 2 hour wait for an INSPE So here we go again. The service dept here is pathetic, at best. You make an appointment & then are told it’s at least 1 1/2- 2 hour wait for an INSPECTION! When I asked why bother making an appointment, his response was, “well maybe this isn’t the place to bring your vehicle for service.” Really? Is that how to keep a business going? Well Mr Robert Domino, you got it! I’ll definitely STOP coming here, & I’ll advise all friends & family NOT TO. Also, if that’s how you treat customers, maybe I’ll buy my next car from ANYONE other than this place! You sure know how to lose customers, & easily! Shame on you! More
outstanding Susan was an outstanding sales person in every way...I have got many cars from her and have recommended her to many people...I will continue to call S Susan was an outstanding sales person in every way...I have got many cars from her and have recommended her to many people...I will continue to call Susan as I need cars More
Great service and fair pricing from Vic Carver Vic made the experience of buying a new car easier by clearly explaining all of my options whether it be leasing or buying the vehicle. With Vic’s hel Vic made the experience of buying a new car easier by clearly explaining all of my options whether it be leasing or buying the vehicle. With Vic’s help, we decided on leasing a new Hyundai Elantra. Vic took the time to explain all of the pros and cons of leasing and never pressured us one way or the other. I would recommend Atlantic for anyone trying to get a Hyundai, and would especially recommend seeing Vic. More