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Atlantic Hyundai

West Islip, NY

3.8
2,810 Reviews

193 Sunrise Highway North Service Road

West Islip, NY

11795

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Showing 2,810 reviews

August 18, 2023

Great dealer, helped us swiftly with purchasing vehicles and made it worth the time and price! More

by Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Calixte, Lenny Orlov
Aug 18, 2023 -

Atlantic Hyundai responded

Hey Mohamed, thank you for sharing your great vehicle purchase experience with our team at Atlantic Hyundai! We'll see you next time! Have a great day!

August 18, 2023

Gary helped us secure a deal quickly and swiftly. Great dealer to come to and purchase your vehicle. More

by Khaled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Calixte, Lenny Orlov
Aug 18, 2023 -

Atlantic Hyundai responded

Hi Khaled! Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experience with Gary at Atlantic Hyundai! We'll see you next time!

August 18, 2023

He was patient & took the time to explain all the features. He also helped me setup the phone. I would recommend him to anyone looking for a new car. More

by dawnlicatanpmhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Calixte
Aug 18, 2023 -

Atlantic Hyundai responded

We're glad to know you had a positive experience with our team at Atlantic Hyundai! It's great that they were able to assist in setting up your phone and explaining the features. We appreciate your recommendation, thank you!

August 15, 2023

Terrible terrible terrible they were the worst I’ll never buy a car from them again More

by dauntejones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Calixte, Martin Flores, Lenny Orlov
Aug 28, 2023 -

Atlantic Hyundai responded

It's disappointing to see that we didn't earn your five stars. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider giving me a call. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

August 15, 2023

Gary was terrible Told us the car could be ready tomorrow but we couldn’t come until 5 days later Calls us an hour before and says the car isn’t ready Then when everything is said and done he says More

by dauntejones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Calixte
Aug 28, 2023 -

Atlantic Hyundai responded

I'm really sorry to read about your experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused by these delays. We would like an opportunity to make things right, so please reach out when you have a moment. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

August 11, 2023

It’s been a great experience . . my center console clip broke from wear and tear of 14 years, and Ed ordered me a new one, and an additional one being the other clip is on the verge More

by Haccarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grosso, Ed Brightman
Aug 14, 2023 -

Atlantic Hyundai responded

We're glad to know that Ed was able to assist you with your center console issue at Atlantic Hyundai. Thank you for your kind feedback and referrals! We'll see you next time. Safe travels!

August 11, 2023

Edward Brightman is the man! ! He was very informative on Hyundai vehicles and was very communicative in the buying process. He was very patient with me as my situation involved p More

by Spencer Kandel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Brightman
Aug 14, 2023 -

Atlantic Hyundai responded

Hi Spencer, we're so glad to know Edward was able to provide you with the information and patience needed during your purchase at Atlantic Hyundai. We appreciate your kind words about our service!

August 10, 2023

Ed was very professional and attentive every step of the way from sales to a service request due to a warranty claim oil leak. Highly recommended professional staff. Thank you, Ed! More

by willo361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Brightman
Aug 11, 2023 -

Atlantic Hyundai responded

We're glad to know that Ed and our team at Atlantic Hyundai were able to assist you professionally with your sales and service needs. We appreciate the recommendation! Safe travels ahead!

August 04, 2023

I should have heeded a warning from a family member who bought from here, but I chose to buy here anyway. BIG mistake!!! Sales and service have been a nightmare!! STAY AWAY!! 2022 Tucson Hybrid has been in More

by merc818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali and Jonathan
Aug 25, 2023 -

Atlantic Hyundai responded

We strive for excellent customer service and it's clear we've missed the mark here, especially with communication from our service department. I understand how frustrating unresolved issues can be and would like to help get this sorted out as soon as possible. Please reach out directly so we can discuss further details of your situation. Thank you, Tim Turnbull - Service Manager - 631-587-0700

August 01, 2023

Ed was friendly, professional, welcoming, and extremely honest and helpful with the leasing process of my 2023 Hyundai Santa Fe Calligraphy. He went above and beyond to ensure I was taken care of and felt More

by JOE.MAZZOCCHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Brightman, Chris Mooney
Aug 02, 2023 -

Atlantic Hyundai responded

Hey Joe, we're delighted to know that Ed provided you with a great leasing experience at Atlantic Hyundai. We appreciate your recommendation and hope you enjoy every mile in your 2023 Hyundai Santa Fe Calligraphy!

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