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Atlantic Toyota
West Islip, NY
2,301 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,301 reviews
January 07, 2026
Had to chase them down to sell a car. Very poor customer service. Explains why people are switching to carvana so they dont have to deal with anyone. Had to do the credit check myself . Very poor customer service. Explains why people are switching to carvana so they dont have to deal with anyone. Had to do the credit check myself . More
by jonathanbello87
Verified CustomerEmployees Worked With
No comment
January 06, 2026
Michael the service manager was very helpful in getting my inspection done in a timely manner. my inspection done in a timely manner. More
by JS
Employees Worked With
January 05, 2026
Good with Darien. Good professional. Good the overall service. I had really good experience in this dealership. Good professional. Good the overall service. I had really good experience in this dealership. More
by bekagode
Employees Worked With
January 04, 2026
Mike was extremely accommodating with my service and communicated with me throughout the whole service process. communicated with me throughout the whole service process. More
by SMITTYT21
Employees Worked With
January 03, 2026
Thanks angel fairly seamless just some confusion w the internet advertised price and quoted price at final numbers. Don't think this was angel's issue. internet advertised price and quoted price at final numbers. Don't think this was angel's issue. More
by tjhartsr55
Employees Worked With
Angel
December 31, 2025
Jasmine was a wonderful representative for your company. She listened carefully to my needs, showed me what she had on the lot and gave me opportunities to try out as many vehicles as I needed. She was hi She listened carefully to my needs, showed me what she had on the lot and gave me opportunities to try out as many vehicles as I needed. She was highly responsive and thoughtful and made a wonderful impression on me, which helped me make a quick decision about my purchase. She is a keeper! More
by LISAJWMS
December 30, 2025
Service was fairly quick. However, the technician never reset the maintenance notification or the oil life on my vehicle. Also, the “next service” sticker that was placed on t However, the technician never reset the maintenance notification or the oil life on my vehicle. Also, the “next service” sticker that was placed on the windshield was completely smudged and illegible and there was marker ink on my brand new tint strip. While these aren’t necessarily “serious” issues, I would appreciate a little more attention to detail since my vehicle is still practically brand new. More
by FOCH78
Employees Worked With
Judy Feliz
December 29, 2025
The staff at Atlantic Toyota provided exceptional service during my last maintenance appointment. The service writer and service manager were both professional and knowledgeable regarding my vehicle issue. I during my last maintenance appointment. The service writer and service manager were both professional and knowledgeable regarding my vehicle issue. I will return to Atlantic Toyota for all of my vehicle servicing needs. More
by KHDRUM
December 28, 2025
Caring with customer, explain everything to customer, loving with customer choice, understanding customer requirements, managing time and word loving with customer choice, understanding customer requirements, managing time and word More
by indrajit30
