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Atlantic Toyota - Service Center

Lynn, MA

4.4
157 Reviews

157 Reviews of Atlantic Toyota - Service Center

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November 15, 2023

Was very pleased with my maintenance service. What I went in for was completed without any other issues. Thanks. Lorraine is always great. More

by franklin215
Recommend Dealer
Yes
Employees Worked With
Lorraine
Nov 15, 2023 -

Atlantic Toyota responded

We're glad to know you had a positive experience with our maintenance service at Atlantic Toyota. We'll pass along your kind words to Lorraine and the team!

November 05, 2023

I received great service and prompt service. Donald answered all my questions, so I could understand my repairs. Atlantic Toyota is always immaculate inside and out More

by Valued customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hartney, service advisor
Nov 06, 2023 -

Atlantic Toyota responded

We're glad to know that Donald and our team at Atlantic Toyota were able to provide you with great service. We always aim for clarity when it comes to repairs, so we're happy this was your experience! Thanks for the positive feedback!

November 03, 2023

Extremely expensive service fees. For example basic oil change here coasts $86 at Imperial Toyota $56. I asked them why such a difference on pricing and they couldn’t explain why they More

by feliperodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 06, 2023 -

Atlantic Toyota responded

Felipe, I'm sorry to learn about your disappointment. Our pricing reflects the top-notch service we provide and if you would like to discuss these concerns in greater detail, I invite you to contact me directly. Thank you, John Biggio - General Manager - 339-883-2505

October 26, 2023

The best Toyota dealership on the planet. The employees are highly trained, can answer all my questions and their service and pricing are all terrific. I’ve been doing business with Atlanti More

by dominators20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clyde Alleyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Corella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudette Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Neckers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Atlantic Toyota responded

We appreciate your continued business and loyalty, it means the world to us! We're so glad to have you as part of our Atlantic Toyota family. It's great to know that we've been able to consistently provide top-notch service and pricing for all these years. Here's to many more together!

October 25, 2023

Clean, professional, trustworthy. Personnel’s attitude & performance result in my confidence & comfort with their service. More

by Sunny & warm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Atlantic Toyota responded

We're delighted to know that our team at Atlantic Toyota was able to provide you with a welcoming, professional, and trustworthy experience. Your confidence in us is greatly appreciated!

October 06, 2023

Efficiency, Friendliness, and good customer service from Jeannette Ramirez.... also good service from Michael Abdi... the best sales agent More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Atlantic Toyota responded

We're so glad to know that Jeannette and Michael provided you with efficient, friendly service here at Atlantic Toyota. Thanks for your kind words!

September 23, 2023

Great service, Rick at the service center was really helpful and attentive to our needs. More

by mercadov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 25, 2023 -

Atlantic Toyota responded

We are so glad that Rick delivered a top-notch service experience! Thank you for choosing Atlantic Toyota and for sharing your positive feedback. Safe travels down the road!

September 20, 2023

Great Dealership with awesome customer service. I dealt with Rick in service department he explained everything that was going to be done on my Highlander's first service, he was honest and profess More

by spingree58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Sep 20, 2023 -

Atlantic Toyota responded

We appreciate your kind words and recommendation! It's great to know that Rick was able to provide you with the excellent experience we strive for at Atlantic Toyota. We look forward to serving you again in the future!

September 12, 2023

Atlantic Toyota is a very special place for me. Service dept is excellent for the most part. Customer service is also excellent, always courteous when I need assistance. More

by davidfortin2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Atlantic Toyota responded

David, we appreciate your kind words about our service department and customer service at Atlantic Toyota. We're here to assist you whenever you need us!

August 24, 2023

It is great and people are very nice and profesional . I’m very satisfied with the job dine More

by galanhubert19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Atlantic Toyota responded

We really appreciate your positive feedback! Thank you for choosing Atlantic Toyota and for sharing your experience. Drive safely until we see you again!