Auburn Chevrolet

Purchasing a used 2008 Chevy Aveo from Auburn Chevrolet was a positive experience vs. experiences I've had at other dealerships in the past. While test driving the vehicle Scott Reed answered all my questi was a positive experience vs. experiences I've had at other dealerships in the past. While test driving the vehicle Scott Reed answered all my questions and accomplished vehicle prep and paperwork in a timely manner. Jason Rigby gave me a follow-up call approx. one week after I purchased the vehicle; I mentioned to him that I had received a "check engine" light a couple days after getting the vehicle. Jason asked me to bring the vehicle in for evaluation, he also stated he would arrange for a loaner vehicle if needed. My vehicle needed a throttle body replaced, which was accomplished at no cost to me; plus I didn't have to miss work due to the loaner. Thank You Jason Rigby and Scott Reed. My experience with you and Auburn Chevrolet was OUTSTANDING! I will recommend your dealership to friends and you will hear from me in the future when I'm ready to accomplish a vehicle upgrade. More

Back in December of 2010 I brought my vehicle into auburn chevrolet for warranty repairs which they would not honor. Due to the verbal mistreatment I received from Auburn Chevrolet, and the service greeter m chevrolet for warranty repairs which they would not honor. Due to the verbal mistreatment I received from Auburn Chevrolet, and the service greeter mike in particular, I decided to write a rip off report shortly after my first visit with them. Mike made it clear that he was very angry at me and would seek revenge for using his name and place of work on the rip off report I originally wrote. Just recently I took my vehicle in to a popular tire service company to have my wheels rotated & alignment adjusted. It turns out that 'someone' had previously replaced one of my Goodyear low rolling resistance tires with a generic brand of tire that is NOT a non rolling resistance tires, therefore offsetting my alignment and also causing my car to drive un steady even with an alignment being done. Since my car is only two years old, and under 26,000 miles stil, and I've never once replaced my tires or needed service on them before, there is not a shred of doubt in my mind who took off my tire and replaced it with one that does not match correctly: Mike & his buddies at auburn Chevrolet. Nasty people indeed. If you are looking for friendly & professional service, do not purchase a car or bring one in for service there. More

I am very happy with the degree of experience and customer service shown me by Lori and Will. They asked me what I wanted in a truck and then listened to my wants and needs and then found me a truck customer service shown me by Lori and Will. They asked me what I wanted in a truck and then listened to my wants and needs and then found me a truck that fit my desciption. They did NOT try to tell me what I wanted. They listened and took action. They found a truck for me the same day I was in the showroom, at another dealer no less, and delivered the truck that day. When the new truck was missing a couple of details I wanted, Lori and Will had them installed on the new truck at no charge to me. They got me the truck I wanted, in the price range I asked for, and wouldn't say "done deal" until they knew I was completely satisfied. This is my second new vehicle from Auburn Chev and I am impressed with the professionalism I have been shown there. From the salespeople to the servicepeople to the financepeople I was treated with courtesy and respect. I would not hesitate to recommend Auburn Chev to my friends who are looking for a new vehicle. When I am in the market for another new truck I will be back at Auburn Chev to get it. I say THANK YOU AUBURN CHEVROLET! We will be "friends" for a long time! More

It was a very pleasant experience for me to purchase an auto from Auburn Chevrolet. Each one of them were so kind and warm, especially, I was really pleased with the sales person name Mr.Robert Posner. He auto from Auburn Chevrolet. Each one of them were so kind and warm, especially, I was really pleased with the sales person name Mr.Robert Posner. He treated me with a respect and kindness from the beginning to the end. He was the nicest sales person I have ever met. I will definitely recommend Auburn Chevrolet to my family and friends I must say this: Chevrolet should be proud of the Auburn dealership, especially the salesperson, Robert Posner! More

People and service was great! Jamie and Darrin worked hard for me, and went above my expecations. So, again I would like to say thanks to all!! hard for me, and went above my expecations. So, again I would like to say thanks to all!! More

My experience with Auburn Chev. and the representative that I worked with was handled with the utmost professionalism and made for a seamless transaction. From the time I walked through the door, I felt that I worked with was handled with the utmost professionalism and made for a seamless transaction. From the time I walked through the door, I felt that the entire team (sales reps., customer service, finance dept. and repairs) were all very polite, courteous, helpful and knowledgeable. Purchasing a new vehicle is very stressful, however, that stress was alleviated with the assistance from B. Bowie and the team. I apologize for not remembering everyone, but do want to acknowledge them - perhaps they would be on record within your system. That being said, I have/would continue to recommend Auburn Chev. infact, my neice purchased a used vehicle there and received the same high level, quality of service. Sincerely, Conny Green More

Best auto buying experience I have ever had in my life. Best auto buying experience I have ever had in my life. Real people Real deal We will buy from the 4 ever!!! Thank you AUBURN CHEVROLET !!! Best auto buying experience I have ever had in my life. Real people Real deal We will buy from the 4 ever!!! Thank you AUBURN CHEVROLET !!! More

Love the internet department thay helped and saved us money we had been shoping for this car and thay had it at a price we could not pass up money we had been shoping for this car and thay had it at a price we could not pass up More

even though salesman made an appointment to show a vehicle the vehicle wasn't there after driviing an hour and then they tried to sell something else vehicle the vehicle wasn't there after driviing an hour and then they tried to sell something else More

Bought a new Chevy Cruze from Auburn and purchased aftermarket leather. We were promised that this would be installed within a week and would take 2 days to do the job. We are now going into the fou aftermarket leather. We were promised that this would be installed within a week and would take 2 days to do the job. We are now going into the fourth week and no leather install. We have had to initiate contacts with Auburn Chevrolet and we keep hearing the same story 'leather is on order'. Except they had to ask for measurments for a second time after I initiated the third call. When I asked 'If you have the leather on order, why are you asking for this information?', the panicked service rep told me she was verifying information. When we asked to speak to the sales manager a week ago, he spoke to my husband and said he would contact us on Monday with an explanation of what happened. It is now Thursday and no call. I was at the dealership on Monday to pick up my plates and the sales manager told me that the General Manager would call me, but he felt that it was the service people who dropped the ball. We are all human, so just call and tell me you made a mistake. But no, nothing. DO NOT BUY FROM THIS DEALERSHIP, POOR AFTERCARE!!! I will return to Gamblin where I have purchased numerous Chevy products and have always been treated well. More