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Audi Albany

Latham, NY

3.2
332 Reviews

723 New Loudon Rd

Latham, NY

12110

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Showing 332 reviews

January 13, 2019

Top notch sales staff that knows their stuff Talked to Cameron at the Auto Show and James at the dealership. Drove a Q7 and James explained every feature I asked about in perfect detail. A true More

by RatherBeBoating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Quinlan, James Sanders
Jan 17, 2019 -

Audi Albany responded

Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 07, 2019

Did exactly what they said they were going to. No hassle Very polite and attentive. Had a small issue with the car and it was handled in a very professional manner. I was treated with respect. Excellent car More

by Scat pack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie, Julie VanDemark, Stephen Clark
Jan 17, 2019 -

Audi Albany responded

Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future

December 04, 2018

Great customer care Thank you Stacy! The servicing you provided was attentive, caring and outstanding. I want to really thank you, Angela T., and the rest of your team fo More

by easyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Aidala
Dec 11, 2018 -

Audi Albany responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2018

Great Service ! The service department is clean and organized.The staff is pleasant especially Stacy and listens to your concerns.I would highly recommend using this More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Carberg
Nov 06, 2018 -

Audi Albany responded

Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 04, 2018

Great experience purchasing my new car Great job handled all my needs and very efficient> Igor worked hard to get the deal that was acceptable to me and delivered on all promises More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor was my salesman
Nov 06, 2018 -

Audi Albany responded

Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.

October 28, 2018

Passenger window Great service at audi Albany service department Everything was fixed well and even brought me to and from airport Adam was over the top helpful More

by Booman@audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lynch, Adam Parnham
Oct 29, 2018 -

Audi Albany responded

We are happy to hear about your recent experience with Adam. We will be sure to share your kind words with him. Thank you for taking the time to let us know about your recent service experience. We look forward to seeing you again.

October 23, 2018

Very efficient I called the same day to get in for an inspection. They got me in without a problem. And I also set up an appointment for a regular oil change service More

by Stick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Groat
Oct 23, 2018 -

Audi Albany responded

Thank you for taking the time to let us know how we did. We look forward to seeing you again in the future.

October 18, 2018

Great experience Best experience I’ve had with buying a car. Everyone was super friendly. Definitely looking forward to doing more business with Audi Albany in the fut More

by Lucia5393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sanders
Oct 22, 2018 -

Audi Albany responded

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

October 12, 2018

New A6 experience leased my 4th AUDI, good communication, model not in stock, was able to located on quickly, good show room condition, smooth transaction, good and eff More

by steven12144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Grebenyuk
Oct 15, 2018 -

Audi Albany responded

Thank you for letting us know about your recent purchase. We appreciate your business and loyalty. If you need anything in the future, please let us know.

October 09, 2018

Excellent Salesman Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. More

by AvaBarbour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rik Woldring, Stephen Clark
Oct 09, 2018 -

Audi Albany responded

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.