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Audi Arlington

Arlington, VA

3.5
286 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 286 reviews

March 11, 2024

Esther was super helpful and responsive throughout the entire process. The team understood our family’s needs and was able to get us a great deal! More

by Cmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Arlington responded

We're delighted to hear that Esther and our team were able to meet your family's needs and provide a great deal! Thank you for your feedback!

March 07, 2024

Lied about included features, misled on the condition, and wouldnt honor warranty for an issue that existed pre-purchase to give me a car in the quality that was advertised. Refused to issue a loaner leav More

by Unhappy
Recommend Dealer
No
Employees Worked With
Sales and Service, up to the manager level.
Mar 07, 2024 -

Audi Arlington responded

We're truly sorry to hear about your experience. We take your feedback seriously and would like to address your concerns promptly. Kindly email careteam@audiarlington.com with detailed information about your situation, and our team will work diligently to find a resolution that meets your expectations. Thank you for bringing this to our attention.

March 01, 2024

Chris Bradford in the service department provided me with excellent customer service. I especially appreciated his positive attitude and responsiveness with giving me updates on the work being performed on More

by Goldman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bradford, Service Dept.
Mar 06, 2024 -

Audi Arlington responded

Thank you for sharing your feedback about Chris and our service department! We're delighted to hear about your positive experience and how Chris's positive attitude and responsiveness made a difference. Providing excellent customer service and ensuring a smooth experience is our priority. We appreciate your business and look forward to serving you again in the future.

February 26, 2024

Esther was very welcoming and attentive. Great people skills and showed that she actually cared about the customer and not just their business. More

by luther2nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Audi Arlington responded

We're so pleased to hear about your positive experience with Esther! Thank you for sharing your feedback. We strive to provide exceptional service and genuine care to all our customers. We look forward to serving you again in the future.

February 23, 2024

Good place with good people who listen to customers and other best to meet their needs. Shawn is an effective salesman who finalized the deal nicely and did what he said he was going to do. More

by MANROSS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Audi Arlington responded

We're thrilled to hear about your positive experience with Shawn and our team! Thank you for your kind words and for choosing us. We appreciate your feedback and look forward to assisting you in the future.

February 20, 2024

Dealership was clean with nice amenities and good inventory. Esther was incredibly knowledgeable and the General Manager was very helpful More

by napgirl7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Audi Arlington responded

We're thrilled to hear you enjoyed your visit to our dealership! It's fantastic to know that you found our facilities clean, our inventory satisfying, and our amenities enjoyable. Esther and our General Manager will be delighted to receive your kind words regarding their assistance and expertise. Thank you for choosing us, and we hope to see you again soon at Audi Arlington!

February 19, 2024

Esther was excellent start to finish. Very glad I had her as my agent and will seek her again in the future. More

by Omrimalul2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Audi Arlington responded

We're delighted to hear that Esther provided you with excellent service! We look forward to assisting you again in the future at Audi Arlington.

February 19, 2024

Ester was absolutely wonderful throughout my car buying experience. I was buying from out of state and doubt I would have proceeded without her. She is knowledgeable, professional and responsive. I found h More

by Joey B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Nuyen
Feb 21, 2024 -

Audi Arlington responded

Thank you for sharing your experience! We're delighted to hear that Ester provided you with exceptional service during your out-of-state car buying journey. It's fantastic to know that her knowledge, professionalism, and responsiveness made such a positive impact. We appreciate your recommendation and look forward to assisting you further at Audi Arlington!

February 08, 2024

Excellent customer services and rapport on repairs cars are detailed which I look forward to More

by 1118mainstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Smith
Feb 14, 2024 -

Audi Arlington responded

Thank you for your kind review! We're thrilled to hear you appreciate our excellent customer service and detailed repair explanations. We're passionate about building positive relationships with our customers and ensuring they understand the work we do on their vehicles. We look forward to serving you again soon!

February 01, 2024

Shawn and the entire Audi Arlington team are xxxxxxpros and made the entire leasing experience of my new A5 a seamless experience. From Shawn's personable and friendly approach to the financing team's will More

by nfdmv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Audi Arlington responded

We're thrilled to read your glowing review, Shawn! We're incredibly proud of our team's dedication to ensuring a seamless and positive experience for all our customers. Thank you again for choosing Audi Arlington, and we look forward to seeing you back soon.

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