Audi Beaverton

The leased car had no connection to my phone or any phone for apple carplay. It was fixed eventually but When I first was told it was ready and to come to pick up the car she forgot I was coming and then dis for apple carplay. It was fixed eventually but When I first was told it was ready and to come to pick up the car she forgot I was coming and then discovered it really wasn’t fixed. They thought it was ready but it had not been tested to ensure this. When it was sent back again they then called and said it was my fault because there was corrosion in the USB and I would have to pay $700. The problem had occurred a month after I received my leased car. It took me calling my cousin in Orlando who is an Audi GM to give me suggestions on how to handle this before they lifted the charges. It was awkward when I picked up my car. No smile whatsoever. The positive side is that they gave me a service vehicle and the problem was fixed. More

Quick and Easy Took my car in for a dealer recall. The appointment was made within just a few days, which I appreciated, at a time that worked for me. I forget the Took my car in for a dealer recall. The appointment was made within just a few days, which I appreciated, at a time that worked for me. I forget the name of the gentleman who helped me, but he was professional and everything was done on time. More

Excellent Customer Service Brian Bement was efficient and a pleasure to work with! He took care of my car as I waited which did not take long for my scheduled oil change. The Brian Bement was efficient and a pleasure to work with! He took care of my car as I waited which did not take long for my scheduled oil change. The dealership was clean and pleasant! Thank you! More

Prompt, proactive, communicative, thorough, friendly, courteous, great snacks and coffee drinks. Chris T. is professional in his demeanor, makes me feel that my time is valuable, and follows through on courteous, great snacks and coffee drinks. Chris T. is professional in his demeanor, makes me feel that my time is valuable, and follows through on his commitments to communicate. Thank you, Chris. You make a difference. Steve Stark More

Got me in and out quickly. They even worked me in early and did great work too! Will be back for additional services in the future. Thank you! and did great work too! Will be back for additional services in the future. Thank you! More

Continued great service at Audi Beaverton! Your team makes it so easy to have my car taken care of. Thanks again for all you do. makes it so easy to have my car taken care of. Thanks again for all you do. More

Best in the Business! Everything flows seamlessly here. My Service Advisor (Brian B.) contacts me ahead of time for any Scheduled Maintenance, he’s always ready for me and Everything flows seamlessly here. My Service Advisor (Brian B.) contacts me ahead of time for any Scheduled Maintenance, he’s always ready for me and aware of what’s going on so I’m not wasting my time while he’s scrambling for paperwork/looking me up in the system. He and his Team are extremely efficient at what they do. I can be in and out at drop-off or pick-up in a matter of minutes. In this day and age when Time is so valuable I really appreciate everyone’s Time and Effort to ensure I can get in and out as quick as possible while still feeling like I’m informed and comfortable/confident in the work that was done. More

Excellent service experience. Execellent service experience - in getting appointment scheduled, in their review of the vehicle's service needs, the expected repair costs, the vehic Execellent service experience - in getting appointment scheduled, in their review of the vehicle's service needs, the expected repair costs, the vehicle cleanliness when completed, and the vehicle's performance after repairs completed (car is running very nice and no warning lights). More

Very calm and reassuring transaction process Used Costco Auto Program which had exclusive contract with Beaverton Audi. I was immediately set up with Shane Randall who quarterbacked my experienc Used Costco Auto Program which had exclusive contract with Beaverton Audi. I was immediately set up with Shane Randall who quarterbacked my experience even on his "off" days. No pressure or negotiating involved at all which I strongly prefer. Set me up with test drive(s) for 2020 Q5 Hybrid that I wanted. Paperwork was smooth. Shane made sure that everything was right, spent a huge amount of time wit me to make sure that I understood the practicalities and nuances of owning and driving an "electric" car. Offered to avail himself almost indefinitely so I could familiarize myself with new Q5 More

Audi TT MMI replacement Due to problems with navigation system, brought my TT to dealer and they determined I had extensive rodent damage requiring replacement of the MMI sys Due to problems with navigation system, brought my TT to dealer and they determined I had extensive rodent damage requiring replacement of the MMI system. At first I was expecting to make a large payment, but service rep Joe suggested I first contact my insurance company. I was very pleasantly surprised to learn that this damage was in fact covered! Work was then very professionally completed and the NMI system now works great. More