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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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September 29, 2021

We had some initial concerns about the process and customer experience, but this was quickly remedied by one of the their service managers. I appreciated the fact that they followed up with the previ More

by jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Jarneski, Chris Brzezinski
September 28, 2021

Servicing my Audi was an easy process. The waiting room is quite comfortable. The explanation of all services performed and those needed was very clear. I like the service video. More

by nancysvx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez, Raychel Gainey
Sep 29, 2021 -

Audi Beaverton responded

Thank you for trusting Audi Portland with your vehicle! It is our goal to ensure that you and your Audi are taken care of with comfort and care every step of the way. Please let Ivan or Raychel know if Audi Service can do anything else for you!

September 26, 2021

Excellent service, communication, and follow-up. Facility is spotless. Complimentary transportation and delivery of auto. Couldn’t have been easier. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Jarneski
Sep 27, 2021 -

Audi Beaverton responded

Thanks, Brad! We do our best to ensure that your experience is spectacular from start to finish. Whether you're talking to your Audi Service Advisor, sitting in our lounge, or utilizing our complimentary Pick Up and Delivery Service, we have done our best to curate an enjoyable experience for you.

September 25, 2021

They made getting my vehicle serviced as convenient as possible. The provided loaner vehicle is a huge value add. They even brought my car back to my home. A+ More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raychel Gainey
Sep 27, 2021 -

Audi Beaverton responded

Thank you for utilizing our Pick up and Delivery service. We understand that getting your car serviced can be an inconvenience in your day, but we are continuing to explore innovative ways to ensure that you can do more of what you want to do-- just leave it to us!

September 24, 2021

Terrible customer service on a vehicle that is under a class action lawsuit, especially after a repair was made within 30K miles. More

by Ciano07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
September 24, 2021

Excellent service as always - took the car in for a couple of minor issues, Corey, who knows the car well, addressed everything, put the car up on the rack for thorough exam, solved some minor problems More

by Glen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
Sep 27, 2021 -

Audi Beaverton responded

Thank you for returning to Audi Beaverton once again! It is a pleasure for our service advisors, like Corey, to have loyal clients because it allows for the opportunity to really build a relationship with you and your car. This way, you can come in knowing that we have your back!

September 24, 2021

Chris B. is very efficient and professional. Car wash was a bonus. Great customer service. Would definitely recommend. More

by Francoise Sillis
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Sep 27, 2021 -

Audi Beaverton responded

We appreciate your review, Francoise! it is our pleasure to ensure everything about your Audi, inside and out, is just right when we hand you back the keys. Don't hesitate to reach out if we can help with anything else in the future!

September 23, 2021

Niki is absolutely great in service department. So helpful always. Appreciate pick up and drop off service More

by Finedetails
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Beaverton responded

Niki is an amazing addition to our service team as she exemplifies our values of customer service and truly cares about creating a high quality experience for each client. We are glad that our Pick Up and Delivery service have been helpful to you!

September 22, 2021

They pointed out a significant problem with my tires that posed a safety risk. This superseded the recommendation of the tire company and it was excellent advice. The change enhanced my safety and comfort i More

by kwright
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Fleishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bement
Sep 22, 2021 -

Audi Beaverton responded

Your safety is always a priority! You can trust our certified Audi Beaverton technicians to inspect your vehicle with care during each service appointment to ensure that you and your Audi have a safe and comfortable time on the road. Please let us know if any issues arise in the future-- we are here for you!

September 19, 2021

Audi Airport WAy is a great team! Staff is friendly and so helpful! Rachel was fantastic! Thank you!Keep up the wonderful service.You Rock! More

by Karri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raychel Gainey
Sep 21, 2021 -

Audi Beaverton responded

Thank you very much for your review, Karri! Our team is always happy to hear encouraging words from our clients. Its our pleasure to keep bringing you the quality Audi service that you deserve with each visit!

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