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Audi Brookline
Brookline, MA
881 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 881 reviews
June 22, 2025
I have had Luis as my service advisor two or three times. He has always gone above and beyond, especially when he assisted with a warranty issue. He explains things well and it is always a pleasure to work w He has always gone above and beyond, especially when he assisted with a warranty issue. He explains things well and it is always a pleasure to work with him. More
by PatsFan
Employees Worked With
Fernandez, Luis
June 20, 2025
Paul listened to my concerns and worked with the service techs to diagnose and solve the problem. techs to diagnose and solve the problem. More
by A5 owner
Employees Worked With
June 07, 2025
Despite a few challenges and delays, my experience at Audi Brookline was outstanding thanks to Paul, the service advisor. Their exceptional communication and support made all the difference. Paul was com Audi Brookline was outstanding thanks to Paul, the service advisor. Their exceptional communication and support made all the difference. Paul was communicative, and went above and beyond to ensure a great experience despite some hiccups. Their professionalism and expertise were noteworthy, and I appreciated the personalized attention to detail. Thanks Paul! More
by Emmanuel
June 05, 2025
The service department was quick and accommodating to our problem. Laura who I worked with couldn’t be more willing to help. Very friendly and effective. problem. Laura who I worked with couldn’t be more willing to help. Very friendly and effective. More
by rickabaughone
June 04, 2025
The dealership is very customer centric with their quality service and sales teams. However, their labor service cost must be one of the highest in the country. The labor cost was 80% of my recent two quality service and sales teams. However, their labor service cost must be one of the highest in the country. The labor cost was 80% of my recent two hours (non critical) service bill. Around thousand dollar of a twelve hundred dollar bill was labor. I think they have the best service teams in Boston metro; they’re kind and very knowledgeable. But I think they’d need to revisit their outrageous labor cost to encourage existing and new customers to keep coming back. More
by Vrnsn
Employees Worked With
N/A
May 31, 2025
Staff are polite respectful, dedicated and helpful. I had to drop off my car for fixing, they provided good service for commuting through uber and loaner car. I am totally satisfied with the Brooklin I had to drop off my car for fixing, they provided good service for commuting through uber and loaner car. I am totally satisfied with the Brookline Audi dealer services and I highly recommend it. More
by zaryan
Employees Worked With
Jeff Buchholz
May 31, 2025
Easy to deal with and all requested work completed on time. Also provided uber ride from the dealership to my office and back time. Also provided uber ride from the dealership to my office and back More
by Dbloom
