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Audi Brookline
Brookline, MA
737 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 737 reviews
March 11, 2023
My experience with Audi Brookline was superb. When I arrived they were ready to review my needs for my 20,000 check up and told me that they would speak to me about any additional concerns that When I arrived they were ready to review my needs for my 20,000 check up and told me that they would speak to me about any additional concerns that might arise. Some problems did arise which they thoroughly discussed with me along with what needed to be done. One of them dealt with my tires which I had anticipated but one would be covered by tire insurance. Another involved an accident to the front of the car which ended as minimal damage to the front grill. Otherwise all looked fine. They also arranged for a loaner for a repair that would be addressed in July. When the car was finished it looked better than when it came in along with another problem that was covered by my original contract. The only real problem was that they need to be closer to where I live. More
by Charles
Employees Worked With
Helpful March 10, 2023
Excellent customer service EVERY, single time! Great, professional people. Honest, reliable, quick service! Chris Garvin is an asset to this dealership. He is honest, dependable and consistent. Ve Great, professional people. Honest, reliable, quick service! Chris Garvin is an asset to this dealership. He is honest, dependable and consistent. Very friendly man! The service team was exceptional. Extremely attentive and polite! More
by mjborelli20
Employees Worked With
March 07, 2023
Brought car for service and all known issues were resolved in a timely manner. While diagnosing my concerns other items were also found and corrected While constantly updated on status via text mess resolved in a timely manner. While diagnosing my concerns other items were also found and corrected While constantly updated on status via text messages. More
by Aakoumianakis
Employees Worked With
William Kramer
March 03, 2023
We had a great experience with their service. Great quality and fast. They also provided video from the technician describing the details of service. Also I’d would like to recognize superb work Great quality and fast. They also provided video from the technician describing the details of service. Also I’d would like to recognize superb work of customer advisor Kervens. More
by Anton
Employees Worked With
Kervens Noel
March 02, 2023
Bill was exceptional to work with! Honest, straightforward, and flexible around what our Q7 needed and the impact it would have on our family. I look forward to working with him again Honest, straightforward, and flexible around what our Q7 needed and the impact it would have on our family. I look forward to working with him again in the future! More
by JakeDickerhoff
Employees Worked With
William Kramer
February 28, 2023
I came in told salesman(Felix) what I wanted to buy and within 30 minutes I purchased a car. I visited plenty of Audi dealers and none of them was I able to get a good price. I would like to thank the Audi within 30 minutes I purchased a car. I visited plenty of Audi dealers and none of them was I able to get a good price. I would like to thank the Audi team for selling me a car I could afford More
by Peter Ferreira
February 27, 2023
Wonderful service department. They go above and beyond to help customers. I have always had the best experience when having my car serviced. They go above and beyond to help customers. I have always had the best experience when having my car serviced. More
by Gemgirl
Employees Worked With
Kervens Noel
February 26, 2023
William was my service rep, He went above and beyond to solve my problem with the tow hitch. solve my problem with the tow hitch. More
by Geoff
