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Audi Burlington
Burlington, MA
2,982 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,982 reviews
October 08, 2016
quick service staff very quick and courteous. Derek was very pleasant and polite. He didn't keep me waiting to process my service request, very attentive. Overal staff very quick and courteous. Derek was very pleasant and polite. He didn't keep me waiting to process my service request, very attentive. Overall it was a very good experience. More
by q5,mac
Employees Worked With
Derek Brodeur
Helpful October 07, 2016
Amazing I always feel like family when I go to Audi of Burlington! The staff there are so professional and kind! I wouldn't go anywhere else. I always feel like family when I go to Audi of Burlington! The staff there are so professional and kind! I wouldn't go anywhere else. More
by Jamie
Employees Worked With
Derek Brodeur
October 07, 2016
Excellent service and attentiveness! I called this dealership from a state away with unexpected car troubles, and Derek went out of his way to make sure my unexpected breakdown went as sm I called this dealership from a state away with unexpected car troubles, and Derek went out of his way to make sure my unexpected breakdown went as smoothly as possible. He was ready to accept the car when I arrived, kept me updated throughout the entire repair process, and provided a loaner for the meantime to make sure I could continue working without interruption. I could not be happier with the service and treatment I received at this location, and will definitely be coming back in the future. More
by AdamEP
Employees Worked With
Derek Brodeur
October 06, 2016
Flawless service Great service!! Scheduling, follow up, great loaner, friendly service. Clean car... overall fantastic experience. I wouldn't or couldn't ask for anyth Great service!! Scheduling, follow up, great loaner, friendly service. Clean car... overall fantastic experience. I wouldn't or couldn't ask for anything more. Thank you! More
by Davidcarrewyn
Employees Worked With
Derek Brodeur
October 06, 2016
Service visit - 35K miles Visiting Audi Burlington and working with Derek was a pleasure. Serivce provided was friendly, fast, and professional. I would recommend to my friends Visiting Audi Burlington and working with Derek was a pleasure. Serivce provided was friendly, fast, and professional. I would recommend to my friends and family More
by KevinG
Employees Worked With
Derek Brodeur
October 04, 2016
Rating Audi burlington Great prompt service. Derek was polite and on point. Car was delivered as promised and on time. Loner was the car I wanted. Great to test out a new m Great prompt service. Derek was polite and on point. Car was delivered as promised and on time. Loner was the car I wanted. Great to test out a new model. More
by RobD
Employees Worked With
Derek Brodeur
October 01, 2016
Professional and streamlined Brought my car in for a 40000. Drop off took 5 minutes - and I anticipated picking up mid afternoon. I got a call from Derek at 1030 saying that the Brought my car in for a 40000. Drop off took 5 minutes - and I anticipated picking up mid afternoon. I got a call from Derek at 1030 saying that the car was ready - which let me pick up at lunch time. Work was well done - inspections were all clearly documented - and my questions answered. Very fast, efficient, and painless. More
by ProfEng
Employees Worked With
Derek Brodeur
September 29, 2016
Awesome Great service, really friendly explained my options to me and provided suggestions as well. He also provided me with an explanation of what work neede Great service, really friendly explained my options to me and provided suggestions as well. He also provided me with an explanation of what work needed to be done and didn't force me to buy something I wasn't looking for. More
by Mohshin6755
Employees Worked With
Derek Brodeur
September 29, 2016
Quick and easy I thought I was going to have to leave my car for a key issue, but Derek Brodeur immediately resolved my issue. I was in and out in under 10 minutes! I thought I was going to have to leave my car for a key issue, but Derek Brodeur immediately resolved my issue. I was in and out in under 10 minutes! More
by suziequeue
Employees Worked With
Derek Brodeur
September 29, 2016
Audi recall Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream while I waited. More
by Teacher
Employees Worked With
Derek Brodeur
