Audi Burlington

After having 4 different Lexus SUV through the years, we thought we were ready for a change. We came to the Burlington Audi dealer with high hope and expectations and were not disappointed. The staff was in thought we were ready for a change. We came to the Burlington Audi dealer with high hope and expectations and were not disappointed. The staff was incredibly courteous and accommodating. The process of buying a new car can be a tedious one, but John was extremely patient and was able to answer all of our questions, and concerns. John was always pleasant (even after my husband got a little demanding!) Overall, the experience was a great one. I ended up with a wonderful q5. The color that I wanted (thanks to John!) and I'm loving it! More

I just bought a 2012 A6 CPO from Burlington Audi. I live in North Carolina and was after a 2012 certified A6 in a certain color and option combination, and it finally popped up in Boston. The price was rea in North Carolina and was after a 2012 certified A6 in a certain color and option combination, and it finally popped up in Boston. The price was reasonable given it was a CPO car with very low miles. Since it was a CPO car (I've bought one before), I knew I could buy it without test driving it because of the high quality standard it has to meet before it could be certified by Audi. I did my test driving in NC, then knew what I wanted. Jon Miranda was my salesperson. He was very candid when he did a physical inspection of the car with me on the phone. I went ahead and purchased it long distance. We did all the paperwork via email and originals by mail. Since Massachusetts doesn't have a temporary license plate system, Jon did a great job of explaining the entire process for me to get my new car, and laying it out clearly in an email. This let me set my expectations on how long it would take before I could arrange a flight to pick up the car. It took close to 2 weeks from initial sale until I could get the NC DMV to issue me NC plates to put on the car and drive it home. Jon offered to pick me up from Boston airport so I didn't have to deal with an expensive taxi ride, which I appreciated so much. And he did it on a morning that he wasn't scheduled to work! When I got to the dealership, the car was beautifully detailed and waiting for me. As I examined the car's condition, it was exactly as Jon described on the phone. Jon spent plenty of time going over the car's many high-tech features, and also the Audi Connect subscription, which I took advantage of. Over the years, car salesmen have earned a bad reputation (and many deservedly so), but Jon Miranda is one of the good ones. Very professional, not pushy and customer focused. He gets my highest praise, and I recommend him to anyone in the Boston area looking for an Audi. More

My experience in Audi Burlington is awesome. Jon is a very professional sale. He introduced almost all the features in the car and patiently answered all my questions. I went there twice for test driving very professional sale. He introduced almost all the features in the car and patiently answered all my questions. I went there twice for test driving two different cars. He was nice and patient all the time. And at last, he also gave me a very good price. I strongly recommend Audi Burlington and Jon to you if you are considering Audi. More

Jon Miranda and the whole Audi Burlington team were very helpful in my selection and purchase of a new auto, an Audi Q5. When I wanted to load up CDs and did not have an SD card for the music, Jon offered helpful in my selection and purchase of a new auto, an Audi Q5. When I wanted to load up CDs and did not have an SD card for the music, Jon offered to spend the time to copy and code the files so it could be loaded onto the Media System of my Q5 ... an effort above and beyond the usual from. I highly recommend Audi Burlington. More

Jon was great to work with and made the purchase of our new car very easy. He was patient and took his time to go over all the "stuff" the car as to offer. new car very easy. He was patient and took his time to go over all the "stuff" the car as to offer. More

I was extremely impressed with the level of service that Johnathan Yeshules provided to me during my car buying experience. B/c of his customer service, I wouldn't hesitate to recommend Audi Burlington to Johnathan Yeshules provided to me during my car buying experience. B/c of his customer service, I wouldn't hesitate to recommend Audi Burlington to any friend or colleague looking to buy a new Audi. More

After visiting several dealers to discuss the options available to me on my new S5, only Audi of Burlington was able to fully answer my questions and work with me through the custom order process. The available to me on my new S5, only Audi of Burlington was able to fully answer my questions and work with me through the custom order process. The car arrived a week ahead of time and they kept me up to date throughout the entire process... from factory build date, to shipping date, arrival date, etc... Couldn't have asked for a better experience. Will be sending friends their way!! More

I was the customer most salespeople dread, I didn't know what I wanted - Audi or BMW, new or used, lease or purchase. My salesperson, Michael Wootan was different, throughout the several weeks of sea know what I wanted - Audi or BMW, new or used, lease or purchase. My salesperson, Michael Wootan was different, throughout the several weeks of searching for a car Michael was patient and informative about the different vehicle and financing options. He would follow up, ask me questions, listen to my answers, ask me more questions and over time found the right car for me. When I had a couple of concerns Caitlin jumped in and put them to rest, really nice person. The finance manager, Dennis was personable and laid back making the paperwork enjoyable. The sales manager, Nick Dota, was professional and over the top great to work with. When we are ready for our next Audi we will be back. Thanks to Michael, Caitlin, Dennis and Nick for making our car buying experience a good memory. More

Great experience! The service on my car took longer than expected, but there was great communication and no issues about my keeping the loaner until my care was ready. The loaner was great and my car came expected, but there was great communication and no issues about my keeping the loaner until my care was ready. The loaner was great and my car came back running beautifull and clean inside and out. Highly recommended! More

The service was prompt, courteous and efficient. The loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly recommend this dealer for Audi service. More