Audi Burlington

My recently purchased A8 developed a cooling system leak which was only corrected by a part from Germany. Despite the 8-10 day wait the service department made every effort to keep me informed of the progr which was only corrected by a part from Germany. Despite the 8-10 day wait the service department made every effort to keep me informed of the progress. I was offered a loaner a number of times although i did not need one. Once completed the service adviser offered me a complete interior and exterior detailing at some future date to 'reward' me for my patience. Service like this under difficult circumstances is rare. This is my fourth car from this dealership and the service and sales experience is unlike any other. More

I went in for an unplanned, acute problem with my V8 S4. The service department took this in stride, undertaking immediately to diagnose the problem. They figured it out, had the required part in stock, pro The service department took this in stride, undertaking immediately to diagnose the problem. They figured it out, had the required part in stock, provided a loaner vehicle and finished the work as promised by day's end. More

Service department was very quick and easy to deal with. Loaner car given for every visit is key. Would highly recommend this dealship to anyone. Loaner car given for every visit is key. Would highly recommend this dealship to anyone. More

Jonathan was courteous, no sales pressure, was attentive and followed up many times with any questions that we had and was extremely helpful with informtion about the car and it's features. I dealt with sal and followed up many times with any questions that we had and was extremely helpful with informtion about the car and it's features. I dealt with sales not customer service that's why my rating were N/A More

Jeff is always very friendly, helpful and informative. He keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loa keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loaner car at no cost. I highly recommend Jeff B. for quick and efficient service. More

Jonathan went above and beyond to help me find the right 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! More

I have bought a ton of cars over the years and this was by far the best experience I have ever had. I always hate when you buy a car and the salesperson knows nothing about it. Jay knew everything about by far the best experience I have ever had. I always hate when you buy a car and the salesperson knows nothing about it. Jay knew everything about the Audi and was very good at explaining it to someone like me who isn't very good with the technology side of the cars. He helped me hook up my bluetooth phone and even knew the phone better than me. I had no intention of buying a car when I walked through the door but Jay and Audi of Burlington made the experience painless and the car was even better than expected. I was also amazed at how clean the shop was when we walked through it. I look forward to buying my next car from Jay and Audi of Burlington when we replace my wife's car sometime later this year. More

Jim and the dealer were efficient, good on communication and the work got done right the first time. Clean service area, friendly staff, quick in and out. and the work got done right the first time. Clean service area, friendly staff, quick in and out. More