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Audi Burlington - Service Center

Burlington, MA

4.8
1,431 Reviews

1,431 Reviews of Audi Burlington - Service Center

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July 21, 2025

Audi Burlington service is the best. Anthony, Allen and Jim.from the drop off to the pick up. The service you deserve. More

by mellinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen is superb
July 18, 2025

I came in with urgent safety issue related to rear subframe corrosion Typically, this would not fall under the manufacturer's warranty due it not being the body, but after some discussion and research More

by kevinbuyscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Audi Burlington responded

Kevin, thank you for sharing your positive feedback about Jim and the team! We are grateful for your business and we hope to welcome you back to Audi Burlington down the road. Safe travels!

July 18, 2025

Responsive and reliable service at each visit. Appreciate Alan’s attention to detail and prompt outreach. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 18, 2025 -

Audi Burlington responded

Thank you for continuing to trust Alan and the team with your business! We look forward to welcoming you back to Audi Burlington next time. Have a great day!

July 17, 2025

I’ve had great experiences with the service department at Herb Chambers Audi in Burlington. They’re very efficient, explain things well and are also easy to discuss my car issues with. I’d like to especial More

by Kathykemperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Audi Burlington responded

Hi Kathy - Thank you for your business and your confidence in Anthony and the team! We appreciate your kind feedback and we look forward to seeing you next time at Audi Burlington.

July 17, 2025

The staff there were very professional. As soon as I arrived at the service garage, the door was immediately opened and someone greeted me with a smile. The person by the name of Max was More

by ausqxz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jul 18, 2025 -

Audi Burlington responded

Our team will be thrilled to hear this! Thank you for choosing Audi Burlington and for sharing your review of Max's outstanding service.

July 14, 2025

Anthony Ferreira and his team at Audi Burlington consistently provide top notch (10/10) service to me. Friendly, Knowledgeable, Clear Communication, Excellent Follow up are several of the reasons I More

by Fallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Audi Burlington responded

Anthony will be delighted to hear your feedback, Fallon! Thank you for choosing Audi Burlington and for sharing your support! Safe travels!

July 12, 2025

Audi Burlington is modern, very clean, and has excellent employees who are very service oriented. Derek always does a great job at being a quarterback of the service experience. More

by rogerbienvenue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Audi Burlington responded

Hi Roger! Thank you for choosing Audi Burlington and for sharing your experience with Derek and the team!

July 12, 2025

Always excellent service! We had an emergency situation this time, and Tony and the team were great! More

by srose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Audi Burlington responded

Your five-star rating made our day! We can't wait to welcome you back soon! - Audi Burlington

July 09, 2025

They handled everything that was needed and got it done same day. I would recommend them to anyone. More

by BV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Audi Burlington responded

All of us here at Audi Burlington are honored to receive your support! Thanks so much and please don't hesitate to reach out the next time we can be of assistance!

July 03, 2025

Good services and very friendly. We will recommend people to Burlington Audi dealer for services. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Audi Burlington responded

Thank you for your review, Nancy! We're so happy that you recommend our team! -Audi Burlington

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