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Audi Burlington - Service Center

Burlington, MA

4.8
1,426 Reviews

1,426 Reviews of Audi Burlington - Service Center

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August 12, 2021

Prompt service. Excellent communication with customer. Fair prices. Comfortable waiting area. We have used Audi Burlington for many years for car sales and service and always have excellent experience. More

by Jhigham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your sales and service needs! We're truly grateful for all of your support over the years and we look forward to your next visit!

August 12, 2021

Very friendly and efficient. Great dealership to work with. Availability of loaner was a big help More

by Snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 12, 2021 -

Audi Burlington responded

We are so happy to hear that you had such a great time working with our team at Audi Burlington! We appreciate you!

August 09, 2021

Service was great. People were professional. Appt was on time. Would highly recommend this dealership More

by Lesliecampbell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Audi Burlington responded

Thanks for choosing Audi Burlington! We appreciate you sharing your positive experience with our service team!

August 09, 2021

Excellent service. Professional. Courteous. Knowledgeable . Always go out of their way to help. Best service department in state. More

by dr.mikepellegrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Audi Burlington responded

Thank you for this kind review and five-star rating! We're glad to hear the Audi Burlington team made this a positive service visit and look forward to seeing you next time!

August 05, 2021

Always treated well. Prices reasonable, it is an Audi after all. Appointments convenient. Loaner car available, if necessary Car is always returned clean and washed More

by Mitch_m80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Audi Burlington responded

We are honored to receive your support, Mitch. Thank you! - Audi Burlington Team

August 04, 2021

I was there for the regular car check up, I found staffs were friendly, location is great, service was good, waiting room were comfortable, very nice experience. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Audi Burlington responded

We are so happy our Audi Burlington team earned your five stars. Thanks, Lynn!

August 03, 2021

Great customer service! The process was seamless from dropping off to pick up! Love Burlington Audi More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Audi Burlington responded

This is a fantastic review! Thanks from the entire team at Audi Burlington!

August 01, 2021

Very efficient and well run operation. I had routine maintenance done at my last visit and was given a complimentary loaner car which was very convenient. More

by jmn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Aug 02, 2021 -

Audi Burlington responded

Thank you for your confidence in our team at Audi Burlington! See you next time!

July 30, 2021

Very courteous and professional! Audi Burlington mechanics found the cause of a rattle I asked them to chase, it was because of a suspension component - safety item. It’s fixed! More

by James Kuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Audi Burlington responded

James, We're so happy our team could help! Thank you for the awesome five-star review! – Audi Burlington

Aug 02, 2021 -

James Kuhn responded

I love this car, and you keep it running for me!

July 29, 2021

Very easy and relaxing experience. Told me what was expected and how long it would take. Very friendly and straightforward towards what was being done and offered free car was More

by gbonet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 29, 2021 -

Audi Burlington responded

It means so much to hear our team gave you such excellent care! Thank you! – Audi Burlington

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