Audi Burlington - Service Center

Jeff Buchholz, Service Advisor at Audi of Burlington I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majo I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majority of that time. Jeff is very responsive to the customer's needs - and that is greatly appreciated. Whether it is the ease of setting up an appointment (they are fast!), working with me to get a loaner (true convenience), or just sticking to his word and being truthful about my car - it is very refreshing. Jeff and his service team are top notch and, overall, I value their expertise and trust that they have the best interest of my automobile and my safety in mind. I strongly recommend Audi of Burlington to others - this is mainly due to my positive interactions with Jeff and my positive experiences with Audi! I look forward to my next Audi - and having a trusted dealer to handle all of my service needs to keep me on the road! More

High quality customer service I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above an I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above and beyond to ensure my car was completed in time, and on schedule. More

Keeping the R8 running gR8. I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost f I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost friends, we all shot the bull for a good long time. Nitra kept me informed and updated around the clock, and Jason did a bang up job on what ended up being a replacement fuel pump. And although the part was being delivered from Germany, they were able to get it in several days sooner than expected and me happily back into my car early. All in all, a great service experience with a wonderful team. More

Jeff makes it all happen. When my Audi is serviced, it is completed at a rea When my Audi is serviced, it is completed at a reasonable time and the work is done properly. The waiting room is comfortable. The coffee and magazine selection are above ordinary and getting my car washed is a nice touch. Jeff Buchholz is the ultimate professional. Pleasant, helpful and informative. . More

Excellent experience I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had deve I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had developed some problems, and I worked with Jim Parolisi, and he was great to work with. Clear statements about the diagnostic results, and clear path forward was presented. He was very knowledgeable about the specific issues with my vehicle, and my A4 is now running great. I also have a '16 S5, and will bring it to Jim in the future. More

Burlington Audi dealer service is great! I have been going to Audi Burlington for the past 6 or 7 years. I like the overall atmosphere and quality of service at the dealership, and I especia I have been going to Audi Burlington for the past 6 or 7 years. I like the overall atmosphere and quality of service at the dealership, and I especially enjoyed working with Jim Parolisi who is professional, knowledgeable and friendly. More

The King Jim is a true professional and the best service advisor I have ever met. He always makes sure my A5 is well taken care of. Time after time Jim offer Jim is a true professional and the best service advisor I have ever met. He always makes sure my A5 is well taken care of. Time after time Jim offers a tremendous experience that always keeps me coming back. I encourage anyone who brings their car to Audi Burlington to ask for Jim, I promise you won't regret it. Keep up the good work and I look forward to seeing Jim at my next service! More

Jeff Buchholz at Audi Burlington I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great More

Audi Burlington is terrific ! Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure every time I have come in ! More

Everything went smooth and nothing unexpected Very good experience overall. If I have to pick some bones from an egg, I would say I got an A3 as a loner car, although I own a Q7. I didn't have man Very good experience overall. If I have to pick some bones from an egg, I would say I got an A3 as a loner car, although I own a Q7. I didn't have many passengers anyway and I don't need to worry about the gas for the A3. So I was totally fine with it. But if you do need a bigger loner car, you'd better check with the service center before hand. More