1,401 Reviews of Audi Burlington - Service Center
Best Service I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pl I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pleasant person I have ever dealt with. I have followed him from another service center to Burlington and found the new spot to be wonderful - easy to get to, spacious and with a high quality service staff. Couldn't be happier! More
Fantastic experience After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has b After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has been a pleasure to work with every time. He is friendly and courteous, but also expedient. Jeff understands that my time is valuable to me, and that combination of traits makes the service process as painless as it can ever be. Highly recommend! More
Audi S6 Service Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments a Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments are scrutinized for a variety of reasons. Audi Burlington stands up to challenges of being a dealer service department and their total effort to go above and beyond makes me very comfortable having them service both Audi's that I own. More
Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's got my business forever! More
Always easy Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and t Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and the people are all very helpful. More
Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years and he always keeps me updated with the status and any decisions that need to be made. He treats me like a friend rather than just a customer which provides a more personalized experience. More
Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing the certified vehicle. They were not helpful to say the least. Jim Parolisi at Audi Burlington explained the history of the problem and helped present the case to Audi America. The result was very positive; Audi America stood behind the vehicle even though it was out of warranty and I feel that Jim played a role in the decision. The repairs we done quickly and now my car runs better then ever. For now on when I need major service I will look to Audi Burlington and Jim Parolisi. Drive right by Ira Audi in Danvers and head to Herb Chambers Audi in Burlington if you want people who really know how to treat customers and the best Service techs you will find for your Audi. More
Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I expected. Derek provided a clear description of what work was performed as part of the scheduled maintenance. More
5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my car serviced at Audi Burlington. More
Simply the Best Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars and Jeff is the only service manager I will let service my car. If he has a day off I will wait for him to return. No matter how miniscule an issue I may have with my car may be Jeff addresses it with the utmost importance. He will go into depth on the issue and how they plan to address it. I have never once left my car with him and felt uncomfortable. Anyone I know that has an Audi I only refer them to Jeff as I have had nothing but the best experience and service. Jeff is not only a great service manager he is also a good guy. More