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Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews

1,397 Reviews of Audi Burlington - Service Center

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August 08, 2024

Check engine light from nowhere (Saturday morning) called Burlington right away. Was able to snag an appointment and loaner within 3 days which was great since it was all so last minute. Everything was taken More

by michaelfmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Aug 08, 2024 -

Audi Burlington responded

Michael, we're glad to hear that Anthony and Max were able to assist you promptly at Audi Burlington. Thanks for the recommendation!

August 05, 2024

Excellent customer service and an excellent recent experience buying a car there. Spent an hour with me at an oil change appointment trouble shooting car play with me. Went above and beyond. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Chris, we're delighted to hear about your positive experience at Audi Burlington! Our team always aims to go above and beyond for our customers. Thanks for sharing!

August 05, 2024

Always a great experience at Audi of Burlington from ease of booking appointment to quality of service. More

by umlauts-grun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with Audi Burlington! We're delighted to hear that our service and appointment process met your expectations. Looking forward to serving you again!

July 23, 2024

Service advisor Jim P was clear in explaining what services would be performed, listened to my questions and courteous with his response. Expectation of time was discussed and communication was excel More

by Gary G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Audi Burlington responded

Gary, we're delighted to hear that Jim and the Audi Burlington team provided excellent service and communication. Thanks for sharing your experience!

June 21, 2024

I’m extremely satisfied with the service provided by Kelly, also the diagnostic for my car was very quick. More

by Smith Bispo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 24, 2024 -

Audi Burlington responded

Smith, we're delighted to hear that Kelly and the team at Audi Burlington provided you with quick and satisfying service. Thanks for sharing your experience!

June 19, 2024

Anthony was great to work with ,service is marked with efficiency and punctuality highly recommend . More

by Crugnale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Burlington responded

Thank you for the excellent review! We're so glad you enjoyed working with Anthony and we hope to see you again next time here at Audi Burlington!

June 15, 2024

I truly appreciate the great service, friendly and knowledgeable staff that make you feel special and valued. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Burlington responded

Thank you for the fantastic feedback, Jay! We're honored to have you as an Audi Burlington customer and look forward to your next visit!

June 10, 2024

Always punctual, professional and polite. Derek is my “go to” guy! Whole team is great More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Burlington responded

This is great to hear! Thank you for choosing us as your go-to automotive resource! - Audi Burlington

June 07, 2024

I have been getting my card serviced here for many years. They have an effect process, pleasant people, and do good work. More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 10, 2024 -

Audi Burlington responded

William, thank you for your loyalty and kind words about the team at Audi Burlington! We're glad to hear you've had consistently positive experiences with our service.

June 05, 2024

I like everything there is about this dealership. They are very friendly and efficient. Their communication is excellent. And they deliver on what they say they will. All good. More

by Eweisman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 06, 2024 -

Audi Burlington responded

We're delighted to hear that you had such a positive experience with us at Audi Burlington. Thanks for the great feedback!

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