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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews

1,383 Reviews of Audi Burlington - Service Center

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December 04, 2023

Always feel that I am so much welcome here. Five star service! Also got much details about my vehicle. More

by Wenjing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Dec 05, 2023 -

Audi Burlington responded

Hey Wenjing, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Burlington Team

December 02, 2023

The work was done in a shorter time than promised. The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi d More

by kwalczak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

We're glad to know you had a great experience at Audi Burlington and appreciated our clean waiting area. It's fantastic that Derek was able to address your concern personally - this is the 5-star service we strive for. Thanks again and we'll see you next time!

December 02, 2023

Very good service Appointment was on time Repairs explained in detail Loaner car was ready on time More

by Milnere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

We're glad to know you had a timely and informative experience with us at Audi Burlington. Thank you for the positive feedback, we appreciate it!

December 01, 2023

They are reliable, freindly and complete the work on time and as promised. They make it simple. More

by Jeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

Thank you for rating us five stars, Jeh! We look forward to seeing you again! - Audi Burlington

November 30, 2023

Max the service advisor was great and pleasant to deal with and my service was quick More

by deepuputtapudi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Dec 01, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased that Max provided you with great service during your visit. We'll see you next time at Audi Burlington! Drive safely!

November 29, 2023

I’ve aways received professional and technically excellent service from Audi Burlington. I recommend them highly. More

by Avon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Audi Burlington responded

Hey Avon, thank you for recommending and sharing your excellent service experience with our team at Audi Burlington! We'll see you next time! Have a great ride!

November 25, 2023

Derek is always great to work with! I’ve come to your dealership since I’ve owned my A7 and always get excellent service! Thanks More

by thebatman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Burlington responded

We're so glad to know that Derek consistently provides excellent service for you at Audi Burlington! We appreciate your loyalty and look forward to assisting with any future needs. Safe travels in your A7!

November 25, 2023

Friendly staff and easy to schedule service department. Work done quickly in time frame promised. More

by Peter R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Burlington responded

Thanks for sharing this feedback, Peter! We appreciate your business and hope to see you again next time here at Audi Burlington!

November 19, 2023

Very upfront and thorough. Good communications system. Anthony was friendly capable and informative. I’ll be back. More

by Eagrestijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Audi Burlington responded

We're glad to know that you had a positive service experience with Anthony and our team at Audi Burlington! Thank you for choosing us! We'll see you next time. Safe travels!

November 18, 2023

Amassing custmer service, max was Avery good man and very active I like to come back soon, I am also not being pretentious when I appreciate Max. I have a comment about another person, which is the honorable More

by fady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max was very interested of worke and helped me a lot to get the informations I need, thank max , Kelly Mullaney
Nov 20, 2023 -

Audi Burlington responded

Thanks for visiting Audi Burlington! Max & the team look forward to seeing you again in the future!

Nov 20, 2023 -

fady responded

As I I am also not being pretentious when I appreciate Max. I have a comment about another person, which is the honorable lady along the counter, whose name I do not know.... I am also impressed by the maintenance report, which differs from what is found in the extortionists from other agencies, as it shows you the defects with evidence.

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