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Audi Burlington - Service Center

Burlington, MA

4.8
1,403 Reviews

1,403 Reviews of Audi Burlington - Service Center

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August 17, 2023

Service is always great! Derek explains what needs to be performed in order to keep your vehicle in tiptop shape. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Audi Burlington responded

Hey Deb, we're glad to know you've consistently had great service with Derek at Audi Burlington! Thank you for sharing your experience with us! We'll see you next time. Safe travels!

August 16, 2023

Anthony was efficient and courteous. All of the issues with my car were addressed quickly and fully. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Audi Burlington responded

Hey Phil, thank you for sharing your prompt service experience with Anthony and our team at Audi Burlington! We'll see you next time! Have a great day!

August 15, 2023

Very professional, efficient, timely, friendly, and customer attentive, from time of arrival to the end of maintenance. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Audi Burlington responded

Hey Mitch, we're glad to know you had a positive service experience with our team at Audi Burlington. Thank you for your positive feedback! We'll see you on your next visit. Safe travels!

August 14, 2023

Service and tech. At the dealership we're exactly what I expected both surpassed my expectations More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Audi Burlington responded

Hi Joe! We greatly appreciate your feedback and are delighted to hear that your experience at Audi Burlington has not only met, but also exceeded your expectations. Hope to serve you again soon.

August 12, 2023

Excellent personal service. Very interactive emails keeping you informed about your car's service as it is being performed. Customer Service goes above and beyond to ensure you More

by Jmvigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased to hear that you had an excellent experience with our team at Audi Burlington. Thanks for your kind words and feedback! Have a great ride!

August 12, 2023

The team was absolutely fantastic. Anthony Ferreira was really helpful and professional and went above and beyond! More

by frank.panayotou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

Hey Frank, it's great to hear that Anthony and our team at Audi Burlington provided such a fantastic experience. We appreciate your kind words and see you next time! Have a great ride!

August 11, 2023

Excellent service. Great communication all around. I felt very comfortable with the assessment of my car and the work performed. These guys will be my go to service dep More

by reitz.andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max & Sal
Aug 11, 2023 -

Audi Burlington responded

Hey Andy, we're happy to hear that Max and Sal provided excellent service at Audi Burlington! We appreciate your trust in our team for future services! Have a great ride!

August 11, 2023

Jim Parolisi is truly customer focused. He is always attentive and responsive to my needs.Jim is a main reason I go to this dealer More

by Dleone13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

It's fantastic to know that Jim has been so attentive and responsive during your visits to Audi Burlington. We appreciate the positive feedback! Have a great day!

August 10, 2023

Anthony kept me informed during the entire process. He was cordial, gave solid explanations to questions I may have asked, and let me know about areas that needed immediate attention. Overall, a plea More

by Zigbent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

We're delighted to hear that Anthony and our team at Audi Burlington provided you with a pleasant service experience. We appreciate your feedback and see you next time! Have a great ride!

August 09, 2023

Wonderful service experience! Service Advisor Max is terrific, accurate management of expectations and pleasant demeanor. Comfortable and clean waiting area. Excellent all around, More

by susiekmezzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Aug 10, 2023 -

Audi Burlington responded

We're delighted to know you had a wonderful service experience with us at Audi Burlington! Your kind words about our Service Advisor Max and the comfortable waiting area are greatly appreciated. Thank you for your high marks, we look forward to serving you again in the future!

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