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Audi Burlington - Service Center

Burlington, MA

4.8
1,390 Reviews
Call Service Center (781) 272-8880

1,390 Reviews of Audi Burlington - Service Center

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August 07, 2023

Great service. Very friendly. Received everything I was looking for. The texting updates and a status update with video was outstanding and very helpful. Best expe More

by steven.ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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Aug 07, 2023 -

Audi Burlington responded

Hey Steven, we're delighted to know you had a great service experience with our team at Audi Burlington and found our video updates helpful. Thank you for your positive feedback! We'll see you on your next visit! Safe travels!

August 07, 2023

As Always great service. Great communication. Polite and car is alway clean. I highly recommend this service center. More

by bengil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
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Aug 08, 2023 -

Audi Burlington responded

We're glad to know you had a great experience with our service center at Audi Burlington! We appreciate your recommendation and look forward to serving you again. Safe travels in your clean car!

August 02, 2023

Always a great experience at Audi Burlington! Derek is very knowledgeable and communicates updates effectively. More

by Bilyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Audi Burlington responded

Bilyana, we're glad to know you had a great experience with Derek at Audi Burlington! Thanks for your kind words and support.

July 31, 2023

Attentive and high quality service. Dealt with problems as they occurred and did not let them linger. More

by The Gumper
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Audi Burlington responded

We appreciate your feedback and are glad to know you experienced attentive service at Audi Burlington. Our team always strives to resolve any issues promptly. Thanks for the review!

July 28, 2023

Kelly was fantastic and kind. Took care of everything for me. Came and got me when my car was ready More

by jjparcellajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Jul 31, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased that Kelly provided you with fantastic customer service during your visit. We'll see you next time!- The Audi Burlington Team

July 28, 2023

Outstanding service experience with Anthony. He understood my issue, was extremely accommodating and went above and beyond to ensure it was resolved quickly and correctly. I would rate this ex More

by Keith G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Audi Burlington responded

Hey Keith, we're happy to know that Anthony provided you with an outstanding service experience at Audi Burlington. Thank you for the high star rating! We'll see you next time, safe travels!

July 28, 2023

nice very pleasant explain everything good communication good job nice clean & wash suv very helpful for appointment. More

by sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Audi Burlington responded

Sonny, we're glad to know you had a pleasant experience at Audi Burlington. Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

July 28, 2023

In and out in 1 hour. Amazing service, great people. Will never go to any other Audi dealer. More

by cgiersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Report | Print
Jul 31, 2023 -

Audi Burlington responded

Thank you for trusting Audi Burlington for your car needs! We look forward to assisting you again in the future! Safe travels!

July 28, 2023

Audi Burlington is always excellent service. Professional, on time and friendly! I highly recommend this dealership! More

by Alley Peabody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
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Jul 31, 2023 -

Audi Burlington responded

Hey Alley, we're delighted to know you had a great service experience at Audi Burlington! Thank you for your loyalty and kind recommendation! We look forward to serving you again in the future. Safe travels!

July 27, 2023

Ray in service is great. Keeps you informed and goes above and beyond to make sure everything is going as expected. More

by clark_joanne622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Audi Burlington responded

Hey Joanne, thank you for the great review! We're pleased to hear that Ray provided you with excellent service at Audi Burlington. We appreciate your feedback and look forward to serving you again!

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