Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Burlington - Service Center

Burlington, MA

4.8
1,391 Reviews
Call Service Center (781) 272-8880

1,391 Reviews of Audi Burlington - Service Center

Sort by
July 22, 2023

Great customer service, welcoming facility and personnel. Well taken care of, service tech did a great job. More

by sath.sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Burlington responded

We're so glad to hear that you had a great experience at Audi Burlington! Our team works hard to provide excellent customer service and make our facility welcoming for everyone. Thank you for choosing us, and we hope to see you again in the future!

July 21, 2023

Service was completed quickly, and I really liked the video walk around that was sent to me with the technician describing everything. More

by Borty
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Burlington responded

Borty, we're glad to hear that you had a positive experience with our service team at Audi Burlington! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future!

July 20, 2023

Yes, they're expensive, but Kelly Mulvaney and the dealership went above and beyond to provide concierge-level service. More

by katlev
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Jul 21, 2023 -

Audi Burlington responded

Katlev, thank you for the great review! We're glad to hear that Kelly and our team at Audi Burlington provided you with exceptional service. We appreciate your business and hope to see you again in the future!

July 20, 2023

Solid nice waiting area pretty competent and pretty much on time need I say more More

by Pillai
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Jul 21, 2023 -

Audi Burlington responded

Hi Pillai! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience and found our team competent and punctual at Audi Burlington! Have a fantastic day!

July 19, 2023

Derek is awesome! SO helpful & chill 😎 I am very happy that he was there to help me! More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that Derek provided you with exceptional service during your visit. We'll see you next time at Audi Burlington. Drive safely!

July 18, 2023

Audi of Burlington is a solid dealer. Responsive and communicative. I’ve had good experiences there overall. More

by Dckane68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thanks for the review! We're happy to hear that you've had positive experiences with Audi of Burlington. If there's anything else we can do for you, feel free to let us know. Have a great day!

July 18, 2023

Great service advisor. Always helpful and makes every effort to meet customer needs. Great service from techs too More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thank you for the positive feedback! We're glad to hear that our service advisor and technicians provided great service at Audi Burlington. Your satisfaction is important to us, and we appreciate your support. Have a wonderful day!

July 14, 2023

Antony Ferreira at service is exceptional! Great customer service and care!! I strongly recommend him! Thank you Toni !!! More

by lvitchev
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Burlington responded

Thank you for the great review! We're pleased to hear that Antony at Audi Burlington provided you with exceptional service experience at Audi Burlington. We appreciate your recommendation and will be sure to pass along your kind words to him. Have a fantastic ride!

July 12, 2023

I was pleased with appointment scheduling and being provided a loaner car, when I had not reserved one. All work was completed efficiently and the video inspection was a nice surprise. Everyone is very More

by DMessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Audi Burlington responded

Thank you for the great review! We're thrilled to hear that your appointment went smoothly and that our team was able to provide you with a loaner. We appreciate your recommendation and look forward to serving you again in the future! - The Audi Burlington Team

July 12, 2023

Very pleasant and efficient for sales and service. Today they serviced the fourth car that I have purchased from them. More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two Nates in sales….
Report | Print
Jul 13, 2023 -

Audi Burlington responded

Thank you for the great review, William! We're glad to hear that our team at Audi Burlington provided you with a pleasant and efficient experience. We appreciate your continued support as a valued customer. Have a fantastic day! - Audi Burlington

1
...
45
46
47
...
140