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Audi Burlington - Service Center

Burlington, MA

4.8
1,403 Reviews
Call Service Center (781) 272-8880

1,403 Reviews of Audi Burlington - Service Center

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July 24, 2023

The employees of this dealership, both in Sales and Service, are true professionals who both care about and deliver excellent customer service. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Audi Burlington responded

Thank you for the positive feedback! We're delighted to hear that our team at Audi Burlington provided you with excellent customer service. We appreciate your support and hope to see you again in the future!

July 22, 2023

My Audi A5 needed a complicated repair. A loaner car provided, repair completed - GREAT SERVICE More

by Gary S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Audi Burlington responded

We're so happy we could resolve this issue for you, Gary! Thank you for trusting Audi Burlington with your vehicle's care!

Jul 25, 2023 -

Gary S responded

It’s been a very good experience having our A5 Cabriolet serviced at this dealership !

July 22, 2023

Great customer service, welcoming facility and personnel. Well taken care of, service tech did a great job. More

by sath.sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Burlington responded

We're so glad to hear that you had a great experience at Audi Burlington! Our team works hard to provide excellent customer service and make our facility welcoming for everyone. Thank you for choosing us, and we hope to see you again in the future!

July 21, 2023

Service was completed quickly, and I really liked the video walk around that was sent to me with the technician describing everything. More

by Borty
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Burlington responded

Borty, we're glad to hear that you had a positive experience with our service team at Audi Burlington! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future!

July 20, 2023

Yes, they're expensive, but Kelly Mulvaney and the dealership went above and beyond to provide concierge-level service. More

by katlev
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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Jul 21, 2023 -

Audi Burlington responded

Katlev, thank you for the great review! We're glad to hear that Kelly and our team at Audi Burlington provided you with exceptional service. We appreciate your business and hope to see you again in the future!

July 20, 2023

Solid nice waiting area pretty competent and pretty much on time need I say more More

by Pillai
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 21, 2023 -

Audi Burlington responded

Hi Pillai! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience and found our team competent and punctual at Audi Burlington! Have a fantastic day!

July 19, 2023

Derek is awesome! SO helpful & chill 😎 I am very happy that he was there to help me! More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that Derek provided you with exceptional service during your visit. We'll see you next time at Audi Burlington. Drive safely!

July 18, 2023

Great service advisor. Always helpful and makes every effort to meet customer needs. Great service from techs too More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thank you for the positive feedback! We're glad to hear that our service advisor and technicians provided great service at Audi Burlington. Your satisfaction is important to us, and we appreciate your support. Have a wonderful day!

July 18, 2023

Audi of Burlington is a solid dealer. Responsive and communicative. I’ve had good experiences there overall. More

by Dckane68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thanks for the review! We're happy to hear that you've had positive experiences with Audi of Burlington. If there's anything else we can do for you, feel free to let us know. Have a great day!

July 14, 2023

Antony Ferreira at service is exceptional! Great customer service and care!! I strongly recommend him! Thank you Toni !!! More

by lvitchev
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Burlington responded

Thank you for the great review! We're pleased to hear that Antony at Audi Burlington provided you with exceptional service experience at Audi Burlington. We appreciate your recommendation and will be sure to pass along your kind words to him. Have a fantastic ride!

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