Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Burlington - Service Center

Burlington, MA

4.8
1,407 Reviews
Call Service Center (781) 272-8880

1,407 Reviews of Audi Burlington - Service Center

Sort by
July 08, 2023

Nice place, really neat and clean with a really good staff. I had a really good experience at Audi Burlington and Max made better. I need a ride from the dealer and Max got a Lift. I never seen that bef More

by eartiles23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Jul 10, 2023 -

Audi Burlington responded

Thank you for the excellent review! We're thrilled to hear that Max & the team provided you with a truly excellent experience and we hope to see you again next time here at Audi Burlington!

July 07, 2023

Tried to get me to replace turbo charger for 5k because check engine light was on. When I got the car back and drove about 25 miles the check engine light shut off. I took it to another Audi dealership in More

by Henry.cochran23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Brodeur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Audi Burlington responded

Hi Henry, there is no reason to think that our diagnosis was incorrect in this instance. If another dealer missed that we recently cleared the check-engine light I would be concerned about their integrity or competence. The fault code stored in the vehicle's computer indicates a faulty turbo. If you care to discuss this further please reach out to me directly. - Matthew Brickey - Service Manager - mbrickey@herbchambers.com

July 06, 2023

Always excellent service. The video walk around was awesome! Thank you a clean when I picked it up! More

by Audi/Honda Driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Audi Burlington responded

Thank you for the positive feedback and for choosing Audi Burlington. We'll make sure to keep providing great service and clean vehicles. Have a fantastic day!

July 06, 2023

Good communication when car is being serviced. Scheduling was easy online. Pleasant and knowledgeable staff More

by patt227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that our team at Audi Burlington provided you with excellent service & communication. If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day!

July 06, 2023

My experience was great , they have a customer-focused staff in both sales and service More

by jggehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We appreciate your business and hope we have the opportunity to serve you again in the future!

July 06, 2023

Convenient location, courteous staff, no problems making appointments, love the option of a courtesy car if needed. More

by cthorpbolton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!

July 05, 2023

I always receive excellent attention at drop off. Everything is fully explained. Videos and follow up texts are sent to inform you as to what needs to be done. Pick up is extremely stream line . More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that our team at Audi Burlington provided excellent attention and kept you informed throughout your visit. We appreciate your support and hope to see you again soon!

July 05, 2023

Anthony is always accommodating and keeps you updated on progress. He is very thorough in going through the vehicle inspection. More

by Anvamivaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that Anthony provided excellent service and kept you informed throughout the process. We appreciate your support and hope to see you again at Audi Burlington!

July 02, 2023

Professionalism Top notch service Communication for updates was great from start to finish. Great dealership for business More

by GNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
Report | Print
Jul 03, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that you had a professional and top-notch experience at Audi Burlington. Our team works hard to provide excellent service and keep our customers informed every step of the way. We appreciate your business, and we hope to see you again soon! - Audi Burlington

June 29, 2023

Very professional, excellent communication via text and phone call, listened to all my concerns, performed detailed diagnostic exam of vehicle More

by kathyaylward
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Audi Burlington responded

Hi Kathy! Thank you for the great review! We are delighted to know that our team at Audi Burlington delivered exceptional service, handling all of your concerns with the utmost professionalism. If you need anything else in the future, don't hesitate to reach out. Enjoy your ride!

1
...
48
49
50
...
141