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Audi Burlington - Service Center

Burlington, MA

4.8
1,407 Reviews
Call Service Center (781) 272-8880

1,407 Reviews of Audi Burlington - Service Center

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June 20, 2023

Exceptional service. They all went out of their way to have my service done quickly. Waiting area is very clean and comfortable. More

by donnamhernand
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Audi Burlington responded

Thanks for the great review, Donna! We're so glad to hear that you had an exceptional experience with our service team. Your comfort and satisfaction are our top priorities. Have a wonderful day! - The Audi Burlington Team

June 18, 2023

Service was great on my Audi, very professional and reliable, finishes when promised and loaner car provided. More

by Johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Audi Burlington responded

Thanks for the awesome review, John! We're so glad to hear that you had a great experience with our service team here at Audi Burlington. Providing professional and reliable service is what we strive for, and we're happy to know that we met your expectations. If you ever need anything else, please don't hesitate to reach out!

June 17, 2023

Great service, very professional staff, transparent communication - and my car is fixed, too :) this is definitely my go to dealership! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Audi Burlington responded

We're so glad to hear that you had a great experience at Audi Burlington, J! Thank you for choosing us as your go-to dealership. We appreciate your kind words and look forward to serving you again in the future. Drive safely! - The Audi Burlington Team

June 16, 2023

Anthony was awesome and the entire experience was very positive. I will absolutely use them in the future. More

by ksmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Audi Burlington responded

Thank you for sharing this wonderful feedback with us! We're happy to hear Anthony provided you with excellent service and we look forward to seeing you again next time here at Audi Burlington!

June 14, 2023

The entire staff from Anthony who was my service rep to the technicians who serviced my Audi RS5 and several other Herb Chamber employees were all personable knowledgable and kept me very informed on the s More

by Paulschille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Burlington responded

We appreciate the amazing review, Paul! It's great to hear that Anthony and our technicians provided such exceptional service on your Audi RS5. We're glad to have made a positive impression on you, and we hope to see you again for any future needs at Audi Burlington.

June 13, 2023

Always great service. Friendly and knowledgeable staff. Loved the video of my vehicle this visit. More

by Pelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Jun 14, 2023 -

Audi Burlington responded

We're so glad you had a great experience servicing at Audi Burlington! Thank you for rating us five stars!

June 13, 2023

I had a great experience at Audi Burlington. Max was very helpful. I also enjoyed dealing with him, he was efficient and knowledgeable. More

by james.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Report | Print
Jun 14, 2023 -

Audi Burlington responded

James, thank you for taking the time to share such positive feedback about your recent experience here at Audi Burlington! We're so glad you enjoyed working with Max and hope that we can be of service to you again in the future!

June 13, 2023

Great service and very friendly staff. Took my car in for an oil change & registration sticker, process was quick and seamless. More

by robclark1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Burlington responded

We appreciate you taking the time to share your experience with us here at Audi Burlington! It's wonderful to hear that our team provided great service and we hope you won't hesitate to reach out with any future automotive needs!

June 13, 2023

Excellent service from drop off to pick up. Professional and friendly employees! A+ Will be a return customer for my next car purchase More

by bobcat105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Burlington responded

We appreciate you having trust in us to provide five-star care! Thank you for coming to Audi Burlington!

June 12, 2023

Did the oil change and filled windshield fluid. Washed the car as well as requested. More

by Nhinessuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate you trusting the Audi Burlington team with your vehicle's maintenance needs and hope we have the opportunity to serve you again in the future!

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