Audi Burlington - Service Center

Called about adding Audi care to my wife's car Anthony was quick, thorough and a pleasure to deal with. Recommend him highly was quick, thorough and a pleasure to deal with. Recommend him highly More

I hit a pothole and damaged a tire. I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent an I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent and easy to communicate with about the car. He handled the process efficiently while clearly explaining what they would do to replace the tire and ensure there was no additional damage caused by the pothole ... and explained the cost The tire was replaced and a no-charge multipoint inspection was done that checked fluids, filters, steering, brakes, etc. and found no additional problems. The car was washed before it was returned to me. Everything checked was documented. When the work was completed Anthony explained in detail what had been done and what to look out for in the future regarding tire wear. He also provided me with a brief video made by the Audi technician who worked on the car summarizing what he did. The service was excellent and Anthony couldn't have been better as an advisor. More

Caring and efficient Service team. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. More

Superior customer service! ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. More

Great customer service. Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work More

Derek has amazing work ethic and has been taking care of me for years. Everytime I have an issue he has gone above and beyond and is the main reason I continue to go back. Can not say enough about the guy! me for years. Everytime I have an issue he has gone above and beyond and is the main reason I continue to go back. Can not say enough about the guy! More

Service excellent that was performed on my SQ5. Loaner car was provided and Derek was GREAT!!! As Always!!! Loaner car was provided and Derek was GREAT!!! As Always!!! More

Audi Burlington is the best Audi dealership in the Boston area. They treat customers like friends and family. They always go above and beyond my service and buying needs. Every single employee is patient an area. They treat customers like friends and family. They always go above and beyond my service and buying needs. Every single employee is patient and kind and explains every detail of the service provided. My experiences with everyone at the dealership have exceptional. Adnan Sevhovic is a sweetheart. The sales team, the service advisors and all the Audi certified technicians are professional, customer focused, and efficient. At my my most recent visit, Kelly Mullaney was my service advisor. She was thorough, professional , knew my car and everything that was needed, and had my loaner car waiting. Phenomenal service. Kelly works hard without distractions and is friendly and hardworking professional. More

Audi Burlington service was easy to schedule , polite and attentive at drop off, completely addressing my service requests on time and at the cost quoted to me. My service advisor, Derek has supported me dur attentive at drop off, completely addressing my service requests on time and at the cost quoted to me. My service advisor, Derek has supported me during my entire ownership of this current Audi and exceeds my expectations every time. More

Derek and Audi Burlington exceeded my expectations on a recent 40k service visit. Loaner was perfect and my S5 is running like a top! Thank you. John Perry recent 40k service visit. Loaner was perfect and my S5 is running like a top! Thank you. John Perry More