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Audi Burlington - Service Center

Burlington, MA

4.8
1,409 Reviews

1,409 Reviews of Audi Burlington - Service Center

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January 13, 2023

Audi Burlington is always helpful accommodating. I love the video from the technician after a service! More

by LSchwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Audi Burlington responded

Thank you for the excellent feedback! Our Audi Burlington team is honored to receive your support and looks forward to seeing you next time!

January 13, 2023

Anthony Ferreira offered excellent service. Video summary of work that was done and finished ahead of schedule. More

by Audi Q5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jan 17, 2023 -

Audi Burlington responded

Thank you for the review! Anthony & the team appreciate your business and look forward to seeing you next time here at Audi Burlington!

January 12, 2023

Audi-Burlington continues to exceed all my expectations. I cannot say enough about Jim Paiolisi and his team! I love the tech video report that adds a great dimension to the service. In this case it was More

by TeeSea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Audi Burlington responded

We're so happy Jim and the team made your service experience great, TeeSea! We look forward to your next visit! Thank you for being a loyal Audi Burlington customer!

January 12, 2023

Great communication throughout service princess. Real-time updates and suggestions for what should be repaired and what needs to be repaired More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 12, 2023 -

Audi Burlington responded

Thank you for your review, Greg! We appreciate your business and look forward to seeing you next time at Audi Burlington!

January 12, 2023

Very focused on the customer, great communication and very friendly and accommodating , I’ll go back for sure for service More

by Infinity owner 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jan 12, 2023 -

Audi Burlington responded

Thank you for sharing your review! We're so happy that we earned your 5 stars! -Audi Burlington

January 09, 2023

Anthony and Sal from the service department were super helpful and informative. They took the time to explain all my concerns. More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony F. And Sal
Jan 10, 2023 -

Audi Burlington responded

Anthony and Sal are glad you feel confident coming to see us for your automotive needs! We look forward to seeing you again! Thank you! - Audi Burlington

January 08, 2023

Excellent experience with Anthony, (service consultant). He is very friendly, efficient and professional !!! he helped me from beginning to end. Thank you Anthony I definitely recommend More

by Magno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 10, 2023 -

Audi Burlington responded

We're so glad Anthony had the opportunity to assist you during your visit! Thanks for choosing Audi Burlington and please don't hesitate to reach out the next time we can be of service!

January 05, 2023

Service at this dealership is exceptional. Everyone is courteous and efficient. Nice to meet and work with Gary and team. More

by Ken R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 05, 2023 -

Ken R. responded

Thanks, Gary and team. Ken R.

Jan 06, 2023 -

Audi Burlington responded

Thank you for the kind comments, Ken! Gary & the team appreciate your support and look forward to serving you again in the future! - Audi Burlington

January 04, 2023

This dealer's service center is the number one reason I bought a second Audi to replace my first. Yes, I love the car and the brand, but the way I get treated when I have an issue, the fact that the work More

by mspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Audi Burlington responded

We're happy you had a positive experience at our service center! We hope you continue to enjoy your Audi vehicle and look forward to assisting you again! Thank you! - Audi Burlington

January 03, 2023

Service was efficient prompt and my service rep was very knowledgeable and a gentleman. I’ve never gone anywhere else for service due to my satisfaction More

by kadifraia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We're grateful for your continued support and look forward to your next visit!

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