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Audi Burlington - Service Center

Burlington, MA

4.8
1,386 Reviews

1,386 Reviews of Audi Burlington - Service Center

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September 21, 2022

Great dealership, experience,and employees. Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs More

by mcalvert2174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you trusting Jim & the Audi Burlington team with your service needs and look forward to your next visit!

September 20, 2022

Efficient service team, especially Jim. He was helpful and kept me updated throughout my service. More

by lcava060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Jim! See you next time at Audi Burlington!

September 20, 2022

AS always, the service team at Audi Burlington is efficient, pleasant and pays attention to detail. They demonstrate they appreciate your business. More

by paulsdigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We're grateful for your support and look forward to seeing you next time!

September 19, 2022

always taken care of when i go. new service area looks very well organized when i got there More

by aflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 22, 2022 -

Audi Burlington responded

Thank you for coming to Audi Burlington for service and taking a moment to leave us a kind review! We always aim for your experience to be top-notch, and that includes keeping an organized and tidy space. Thank you again for your patronage!

September 19, 2022

Jim Parolisi was wonderful! !! Prompt , efficient service, it’s a joy to have service with Jim and Audi Burlington. More

by dr.Vultaggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Jim & the team look forward to your next visit!

September 19, 2022

A good experience overall. Derek offered clear communication and kept me informed of the progress of service. I was particularly pleased by the video which was very helpful i More

by cswpsyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Burlington responded

Thank you for your review! We're so happy that Derek provided you with an excellent appointment! We look forward to seeing you next time at Audi Burlington!

September 19, 2022

Overall a good experience, this is the only dealership I have brought my car due to having good customer service from the start More

by tomglynn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! We look forward to your next visit!

September 19, 2022

Excellent service. Car was ready when promised. Loaner car was very good. I would definitely recommend. More

by Jackarbeiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! We hope to see you again next time!

September 17, 2022

Great dealership. Nice people. Good cars. Wonderful service. Come on with the word requirement please More

by Hassellr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Burlington responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Audi Burlington!

September 16, 2022

Great work! Timely, professional, and took care of all of my service requests. I’ll be back on the next service appointment. More

by Napier.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Burlington responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back! -Audi Burlington

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