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Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews

1,397 Reviews of Audi Burlington - Service Center

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September 16, 2022

Great work! Timely, professional, and took care of all of my service requests. I’ll be back on the next service appointment. More

by Napier.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Burlington responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back! -Audi Burlington

September 14, 2022

My first service yesterday was a very smooth experience, they couldn’t have made it any easier More

by Ryanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Audi Burlington responded

This is great to hear, Ryan! We hope that you continue to use the Audi Burlington team for your automotive needs! Thank you!

September 12, 2022

Kelly was awesome! I’m very satisfied with the great service she provided. Always great experience with Audi Burlington! Thank you very much! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 13, 2022 -

Audi Burlington responded

Thanks for the five stars, Melissa! We're honored to hear that Kelly and the rest of the crew here at Audi Burlington could assist you. We hope to see you back!

September 10, 2022

Very polite and professional. All work done completely and on time. Loved their use of a video as they inspected my car and pointed out issues. More

by richardhisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Audi Burlington responded

Thank you for the kind review! We appreciate you visiting us here at Audi Burlington and hope to see you again next time!

September 10, 2022

I’m a longtime Herb Chambers customer. The sales and service teams are top notch! More

by cel5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Audi Burlington responded

Thank you for trusting our Herb Chambers team with all of your automotive needs! We appreciate you as a customer and look forward to seeing you next time! -Audi Burlington

September 04, 2022

My Q7 had an issue that even the Audi regional reps could not figure out, Matt Brickey The service manager asked me to have confidence in his top tech Jason, they solved an obscure issue with a small drain l More

by matt.schulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Brickey, Gary Carman, Kelly Mullaney
Sep 07, 2022 -

Audi Burlington responded

Matt, Jason, and the team all appreciate the great feedback and five-star rating, Matt! We're so happy we could take care of your Audi Q7 in our service center, and we hope that you continue to visit us for all your automotive needs! Thank you! - Audi Burlington

September 02, 2022

I purchased my Audi at Audi Burlington and have had my car serviced by them for the past 9 years. I have been very happy with this arrangement. More

by joanala180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Audi Burlington responded

We're so grateful to have you as a part of the Audi Burlington family! It means the world to us to know that you have had five-star service visits and that we continue to earn your business! Thank you for being our customer!

August 31, 2022

Always great service at Audi Burlington from beginning to the end. A pleasure always. Professional More

by 383cmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 01, 2022 -

Audi Burlington responded

We appreciate you taking the time to tell us about your great five-star experience at Audi Burlington! We hope that you visit us again soon!

August 30, 2022

I appreciated the utmost professionalism and care each person I spoke to when I brought my car in for service. Derek stood out the. He kept me updated and was cordial.. More

by Audiking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Audi Burlington responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Audi Burlington

August 28, 2022

Everything was good from start to finish they let me know what was going on and called when it was ready no problems at all More

by Jamesmarcie33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate the positive feedback and hope to see you again next time here at Audi Burlington!

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