Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews
Call Service Center (781) 272-8880

1,397 Reviews of Audi Burlington - Service Center

Sort by
August 26, 2022

Audi Burlington Service was excellent, responsive, with easy access. Everything moved swiftly and with efficiency. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Report | Print
Aug 29, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate you visiting us here at Audi Burlington and look forward to serving you again in the future!

August 24, 2022

Fantastic Service and Process All Around From Scheduling, To Drop Off, The Updates And The Pickup. More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting the Audi Burlington team with your business and look forward to serving you again next time!

August 24, 2022

Great sales person and the service department is efficient and great at what they do. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Aug 24, 2022 -

Audi Burlington responded

We appreciate your five-star review, Liz! Thank you for being an Audi Burlington customer!

August 22, 2022

On time, quick drop off and pick up process. Good communication. Polite employees. No upselling More

by Boyd_robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Audi Burlington responded

We're pleased your service visit was worthy of a five-star rating! Thank you for being an Audi Burlington customer!

August 19, 2022

The team at Audi Burlington ALWAYS takes care of its customers and, in particular, the service team. Jim has been taking care of me for years and years and the service is always impeccable. Thanks Jim More

by gmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your loyal business! We're so glad Jim & the team continue to earn your support and we look forward to seeing you at your next visit. Take care!

August 19, 2022

Herb Chambers customer service is excellent. Always a great experience with service department. Kelly Mullaney and Matthew Brickey are amazing! More

by Jack224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Brickey, Kelly Mullaney
Report | Print
Aug 19, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! We look forward to your next visit!

August 17, 2022

Professional friendly service all expectations were met. Service consultant very helpful explaned what needed to be done to complete the service More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Audi Burlington responded

Thank you for the kind words and five-star rating, Victor! The Audi Burlington team is honored to have you as a loyal customer!

August 17, 2022

Timely efficient service. Waiting area is a bit subpar. Could use an upgrade of some kind More

by saw96555@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Report | Print
Aug 29, 2022 -

Audi Burlington responded

Hello, Thank you for your review. We are glad we were able to provide excellent service. Great news - we are in the process of entirely remodeling our Burlington facility. Expect to be impressed when it is completed.

August 16, 2022

Very happy with customer service. Derek is very easy to deal with. Love my Q5 More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Audi Burlington responded

Hi Mary, thanks for the five stars! We're glad to hear that Derek could assist you during your visit with us. We hope to see you back! -Audi Burlington

Aug 17, 2022 -

Mary responded

Paulmaryd@comcast.net

August 12, 2022

Drop off and pick up were easy - Jim my advisor was great and communicated what was happening with my car. I requested a loaner which they had ready for me. The first time I went for service I was told there More

by PWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate you trusting the Audi Burlington team with your service needs and look forward to seeing you next time!

1
...
71
72
73
...
140