Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,410 Reviews

1,410 Reviews of Audi Burlington - Service Center

Sort by
September 19, 2022

A good experience overall. Derek offered clear communication and kept me informed of the progress of service. I was particularly pleased by the video which was very helpful i More

by cswpsyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Burlington responded

Thank you for your review! We're so happy that Derek provided you with an excellent appointment! We look forward to seeing you next time at Audi Burlington!

September 19, 2022

Overall a good experience, this is the only dealership I have brought my car due to having good customer service from the start More

by tomglynn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! We look forward to your next visit!

September 17, 2022

Great dealership. Nice people. Good cars. Wonderful service. Come on with the word requirement please More

by Hassellr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Burlington responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Audi Burlington!

September 16, 2022

Great work! Timely, professional, and took care of all of my service requests. I’ll be back on the next service appointment. More

by Napier.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Burlington responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back! -Audi Burlington

September 14, 2022

My first service yesterday was a very smooth experience, they couldn’t have made it any easier More

by Ryanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Audi Burlington responded

This is great to hear, Ryan! We hope that you continue to use the Audi Burlington team for your automotive needs! Thank you!

September 12, 2022

Kelly was awesome! I’m very satisfied with the great service she provided. Always great experience with Audi Burlington! Thank you very much! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 13, 2022 -

Audi Burlington responded

Thanks for the five stars, Melissa! We're honored to hear that Kelly and the rest of the crew here at Audi Burlington could assist you. We hope to see you back!

September 10, 2022

Very polite and professional. All work done completely and on time. Loved their use of a video as they inspected my car and pointed out issues. More

by richardhisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Audi Burlington responded

Thank you for the kind review! We appreciate you visiting us here at Audi Burlington and hope to see you again next time!

September 10, 2022

I’m a longtime Herb Chambers customer. The sales and service teams are top notch! More

by cel5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Audi Burlington responded

Thank you for trusting our Herb Chambers team with all of your automotive needs! We appreciate you as a customer and look forward to seeing you next time! -Audi Burlington

September 04, 2022

My Q7 had an issue that even the Audi regional reps could not figure out, Matt Brickey The service manager asked me to have confidence in his top tech Jason, they solved an obscure issue with a small drain l More

by matt.schulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Brickey, Gary Carman, Kelly Mullaney
Sep 07, 2022 -

Audi Burlington responded

Matt, Jason, and the team all appreciate the great feedback and five-star rating, Matt! We're so happy we could take care of your Audi Q7 in our service center, and we hope that you continue to visit us for all your automotive needs! Thank you! - Audi Burlington

September 02, 2022

I purchased my Audi at Audi Burlington and have had my car serviced by them for the past 9 years. I have been very happy with this arrangement. More

by joanala180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Audi Burlington responded

We're so grateful to have you as a part of the Audi Burlington family! It means the world to us to know that you have had five-star service visits and that we continue to earn your business! Thank you for being our customer!

...
72
...