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Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews

1,397 Reviews of Audi Burlington - Service Center

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August 11, 2022

Excellent after sales service. I purchased the Audi care plan and have been satisfied with each of my last 5 service appointments, including explanation of inspection reports and v More

by karthik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Aug 12, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We're truly honored to receive your support and look forward to your next visit with us here at Audi Burlington!

August 09, 2022

Excellent service just recently, Gary was very good in helping me in and out quickly and very pleasant and knowledgeable! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Aug 09, 2022 -

Audi Burlington responded

Hi Mary! Thanks for the five stars. We're glad to hear that Gary could assist you during your visit with us here at Audi Burlington. We hope to see you back for all of your future auto needs!

August 05, 2022

Great working with Jim. Always a pleasure I will be back for service again. Regards More

by Avon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Audi Burlington responded

Thank you for your support! Jim & the team look forward to your next visit with us here at Audi Burlington!

August 05, 2022

Gary was informative and extremely helpful even with a very old issue that I was having from a prior service center. More

by mldimitrov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Aug 05, 2022 -

Audi Burlington responded

Thanks for the five stars! We're honored to hear how Gary could assist you during your visit here at Audi Burlington. We hope to see you back for all of your future auto needs!

August 04, 2022

Excellent service. I made an appointment, arrived on time, and the work was completed in a timely fashion. And they washed my car. I have been a customer of Audi Bur More

by Opus25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary, Gary Carman
Aug 05, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your automotive needs! We're truly grateful for all of your support over the years and look forward to seeing you next time!

August 02, 2022

These guys are a first class service organization, especially Derek. Everything you would want from a high end auto experience. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Brodeur
Aug 03, 2022 -

Audi Burlington responded

Thank you for the excellent review, Ken! We appreciate you trusting Derek & the Audi Burlington team with your service needs and look forward to seeing you next time. Take care!

August 01, 2022

The professionals were courteous, attentive and responsive. Thank you very much. I have nothing else to say. More

by Matt G
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Audi Burlington responded

Hi Matt, thank you for sharing your review! We look forward to seeing you next time at Audi Burlington!

July 29, 2022

They understood the urgency of my situation and asked to bring my car right away. Got fixed More

by Ghernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Audi Burlington responded

It makes us happy to hear that we helped take care of your issue quickly! We hope that you continue to have five-star experiences at Audi Burlington in the future! Thank you!

July 29, 2022

Jim has been a pleasure to work with over the 3 years since I moved to MA. He recently referred me to Brendan Leary for the purchase of another Audi after my previous one got totaled in an accident. He More

by executiveleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Audi Burlington responded

We are grateful to you for leaving Jim and Brendan your five-star review! Knowing that we've earned your five-star rating means the world to us and we look forward to assisting you again at Audi Burlington! Thank you!

July 28, 2022

The first year service this morning for my Audi Q8, the process of intake and service was efficient. Derek kept us informed of the progress. The car was washed and clean and sales team also helped me to se More

by Jayagoyal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Audi Burlington responded

We're pleased that you feel confident coming to Derek for your Audi Q8 service! Thank you for being part of the Audi Burlington family!

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