Audi Burlington - Service Center

Excellent customer service by Derek Brodeur. I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! More

I took my car in to have a major service done and Ray took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time an took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time and it is running fantastic! More

I have purchased both my Audis at Audi Burlington and have had all maintenance service done there for 15 years. have had all maintenance service done there for 15 years. More

I love bringing my car to this Audi but I had a really bad customer service with one of the Associates or service guy (Ray H.) really rude in person and thru the phone. I never had a bad customer service bad customer service with one of the Associates or service guy (Ray H.) really rude in person and thru the phone. I never had a bad customer service from this Audi but this associate. More

The service was excellent. Kelly Mullaney made a stressful week less so. She was communicative and reliable. Kelly secured a loaner for me when it was obvious that my car would Kelly Mullaney made a stressful week less so. She was communicative and reliable. Kelly secured a loaner for me when it was obvious that my car would not be fixed within one day. I am very grateful for everything and will be seeking her out as my service consultant the next time I bring my car to Audi Burlington. More

By far the best dealership I have ever dealt with for any make of vehicle. Management is outstanding and every employee makes you feel like a valued customer. Service department has always provided excellent make of vehicle. Management is outstanding and every employee makes you feel like a valued customer. Service department has always provided excellent service and does a great job of communicating with the customer. More

Service was timely and my car was fixed to perfection. We had one slight issue but Derek resolved it perfectly. We had one slight issue but Derek resolved it perfectly. More

Everyone was so helpful and courteous from car dropoff area to check in with Kelly. Kelly kept me updated daily on my car status. I was very happy with everyone and my car of course runs great area to check in with Kelly. Kelly kept me updated daily on my car status. I was very happy with everyone and my car of course runs great More

Kelly is so professional and knowledgeable…I always feel as if I’m in good hands when I check in for service. The dealership keeps you apprised of what they find and I love the explanatory video. as if I’m in good hands when I check in for service. The dealership keeps you apprised of what they find and I love the explanatory video. More

Oh I didn’t purchase my car here, I have been using this dealership for service since it’s closest to my house. All of the staff here are wonderful. Derek the service advisor is honest and upfront and was a dealership for service since it’s closest to my house. All of the staff here are wonderful. Derek the service advisor is honest and upfront and was able to answer any and all of my questions regarding my vehicle’s history and required service. They will be my first choice when it’s time to trade up! More