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Audi Burlington - Service Center

Burlington, MA

4.8
1,386 Reviews

1,386 Reviews of Audi Burlington - Service Center

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June 29, 2022

I had a great experience with Raymond at Audi Burlington. He did a great job letting me know what shape my Audi was in and was very thourough. More

by janetannarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Audi Burlington responded

Thanks for the five stars, Jane! We're glad that Raymond could assist you during your visit with us and we hope to see you back here at Audi Burlington for all of your future automotive needs!

June 28, 2022

Jim Parolisi in the Service Dept. has always taken good care of us and our two cars… More

by Petermh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Audi Burlington responded

Thank you for the five stars, Peter! We are happy to hear that Jim could assist you during your visit with us here at Audi Burlington and we hope to continue and see you for years more to come!

June 28, 2022

Gary was great and whole experience overall was excellent. I called at 11 AM and had an appt at 1230 PM More

by tomglynn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 29, 2022 -

Audi Burlington responded

Thanks for the five stars, Tom! We are happy to hear that Gary could assist you during your visit with us and we hope to see you back here at Audi Burlington for all of your future auto needs.

June 27, 2022

Excellent service we were treated very well. Would use their service again. Everyone was courteous and helpful More

by gpatrickohara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

gpatrickohara responded

Excellent service we were treated very well. Would use their service again. Everyone was courteous and helpful.

Jun 28, 2022 -

Audi Burlington responded

Thank you so much! We're happy you had such a great experience here at Audi Burlington! We'll see you again for your next service!

June 27, 2022

Every member of the team I encountered were helpful and super polite. I had left my garage opener in my car before I left and they happily recovered it. More

by Joansolomon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Joansolomon responded

My review of Audi service is authentic.

Jun 27, 2022 -

Audi Burlington responded

We're so glad we were able to help you out! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Audi Burlington Team

June 22, 2022

Gary and Audi Burlington are great. They make service a pleasant experience. Thanks again for everything. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Jun 23, 2022 -

Audi Burlington responded

Thank you for the five stars, Chris! We're happy to hear that Gary could assist you and we hope to see you back at Audi Burlington for all of your future auto needs!

June 21, 2022

Brought the Audi in for some routine service. Discovered a broken CV. They got the part and got the car in and out in the about the same expected time. Very happy with service. More

by Gppinkham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Audi Burlington responded

Thank you for the five stars! We hope to see you back at Audi Burlington for all of your future auto needs.

June 21, 2022

Excellent dealership. Staff is always courteous and efficient. It has always been easy to get an appointment. Would highly recommend this dealership More

by dianekapulka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Audi Burlington responded

Thanks for the five stars, Diane! We hope to see you back here at Audi Burlington for all of your future automotive needs!

June 20, 2022

First time customer here, Had an excellent experience with the service department. My auto issues were quickly diagnosed, and I received a video of the service issue and info on repair cost. Staff was More

by A M Lanning
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 20, 2022 -

Audi Burlington responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Audi Burlington

June 17, 2022

Efficient, knowledgeable, kept me informed and provided coupon yet still expensive. Gary was quite helpful. More

by Dfriedlander15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 17, 2022 -

Audi Burlington responded

Thank you for the five stars! We're glad to hear that Gary could be a help, and we hope to see you back at Audi Burlington for all of your future auto needs.

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