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Audi Burlington - Service Center

Burlington, MA

4.8
1,389 Reviews

1,389 Reviews of Audi Burlington - Service Center

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June 21, 2022

Excellent dealership. Staff is always courteous and efficient. It has always been easy to get an appointment. Would highly recommend this dealership More

by dianekapulka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Audi Burlington responded

Thanks for the five stars, Diane! We hope to see you back here at Audi Burlington for all of your future automotive needs!

June 20, 2022

First time customer here, Had an excellent experience with the service department. My auto issues were quickly diagnosed, and I received a video of the service issue and info on repair cost. Staff was More

by A M Lanning
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 20, 2022 -

Audi Burlington responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Audi Burlington

June 17, 2022

Efficient, knowledgeable, kept me informed and provided coupon yet still expensive. Gary was quite helpful. More

by Dfriedlander15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 17, 2022 -

Audi Burlington responded

Thank you for the five stars! We're glad to hear that Gary could be a help, and we hope to see you back at Audi Burlington for all of your future auto needs.

June 17, 2022

Prompt service. knowledgeable service reps. Easy to get an appointment. Good communication about car overall. More

by pwesolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Audi Burlington responded

Thank you for the five stars! We hope to see you back. -Audi Burlington

June 17, 2022

This visit was efficient. However the loaner car had no navigation which caused a problem. More

by Dennisburns75
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Audi Burlington responded

Thank you for the positive review! We hope to see you back here at Audi Burlington for all of your future auto needs.

June 16, 2022

I have been using Audi Burlington services for last 10 years — Consistent excellent experience for me More

by Hemant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 16, 2022 -

Audi Burlington responded

Thank you for the five stars, Hemant! We hope to see you back here at Audi Burlington for all of your future auto needs.

June 16, 2022

Service Dept was Amazing & efficient! Kelly responded quickly. Rec’d A video from Service Dept showing my car repairs. It was nice to see what they were doing! More

by Mobrien
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Servideo, Kelly Mullaney
Jun 16, 2022 -

Audi Burlington responded

Thank you for the five stars! We hope to see you back here at Audi Burlington for all of your future auto needs.

June 15, 2022

The staff at the dealership are extremely knowledgable, friendly and meet thier estimated wait time for vehicle servicing! Love this team❣️ More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Leary, Gary Carman, Kelly Mullaney
Jun 16, 2022 -

Audi Burlington responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Audi Burlington

June 14, 2022

Kelly is the primary reason for the five star review. She contacted me immediately after dropping off the car and kept in touch through out the long service. They completed everything ahead of time, prim More

by shanasn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 15, 2022 -

Audi Burlington responded

Thanks for choosing Audi Burlington! We're glad that Kelly could help you during your visit with us. See you next time, Shanasn.

June 13, 2022

Excellent service team, I have a great deal of confidence in the entire process from the drop off to delivery it’s stress free and efficient. More

by Ldevitt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 14, 2022 -

Audi Burlington responded

Thank you for the five stars! We appreciate the kind words and we hope to see you back here at Audi Burlington for all of your future auto needs.

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