1,410 Reviews of Audi Burlington - Service Center
Very pleasant and efficient people. Kelly was fantastic to work with. Nice addition with the video from service dept. kept up to date during process. Great to work with Kelly was fantastic to work with. Nice addition with the video from service dept. kept up to date during process. Great to work with More
Anticipation a long service time, Kelly arranged a rental for me, which was very convenient for me. The service was done well and professionally. for me, which was very convenient for me. The service was done well and professionally. More
Courteous, on time, great facilities. Work was done as expected. Proactive follow up before and after service. Work was done as expected. Proactive follow up before and after service. More
I have purchased both my Audis at Audi Burlington and have had all maintenance service done there for 15 years. have had all maintenance service done there for 15 years. More
Excellent customer service by Derek Brodeur. I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! More
I took my car in to have a major service done and Ray took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time an took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time and it is running fantastic! More
Gary Carman, my service consultant, was excellent. The video walk-thru from the technician was helpful. The free loaner vehicle is also appreciated. The video walk-thru from the technician was helpful. The free loaner vehicle is also appreciated. More
I love bringing my car to this Audi but I had a really bad customer service with one of the Associates or service guy (Ray H.) really rude in person and thru the phone. I never had a bad customer service bad customer service with one of the Associates or service guy (Ray H.) really rude in person and thru the phone. I never had a bad customer service from this Audi but this associate. More
The service was excellent. Kelly Mullaney made a stressful week less so. She was communicative and reliable. Kelly secured a loaner for me when it was obvious that my car would Kelly Mullaney made a stressful week less so. She was communicative and reliable. Kelly secured a loaner for me when it was obvious that my car would not be fixed within one day. I am very grateful for everything and will be seeking her out as my service consultant the next time I bring my car to Audi Burlington. More
By far the best dealership I have ever dealt with for any make of vehicle. Management is outstanding and every employee makes you feel like a valued customer. Service department has always provided excellent make of vehicle. Management is outstanding and every employee makes you feel like a valued customer. Service department has always provided excellent service and does a great job of communicating with the customer. More