Audi Burlington - Service Center

Took my A5 in for servicing here recently - Jim Parolisi and his team are very professional and pleasant to deal with. The process was quick and seamless, and I’ll 100% be returning to Audi Burlington for a and his team are very professional and pleasant to deal with. The process was quick and seamless, and I’ll 100% be returning to Audi Burlington for all of my service needs going forward. More

Excellent professional and friendly service for leasing or buying a car, and they will go to extremes to get the car you want if it is within 400 miles of the dealership. And their service is even better. or buying a car, and they will go to extremes to get the car you want if it is within 400 miles of the dealership. And their service is even better. A distinct pleasure to do business and get service from Audi Burlington, of the Herb Chambers family. More

Always very professional. Keeps you informed of car status and options if repairs needed. Work completed on time as promised. Keeps you informed of car status and options if repairs needed. Work completed on time as promised. More

Derek is a great and friendly representative! Super helpful. My visits here have been nothing but easy, smooth and very satisfying. Thanks for your great customer service. Super helpful. My visits here have been nothing but easy, smooth and very satisfying. Thanks for your great customer service. More

Was met promptly with courteousness and professionalism. I received great communication on the status of service. Loaner was immaculate. I received great communication on the status of service. Loaner was immaculate. More

Very professional dealership with a nice waiting room including a coffee maker and snacks to wait in while my car was being serviced including a coffee maker and snacks to wait in while my car was being serviced More

This is the smoothest service experience I have had, period. Helpful staff, great loaner cars, and a comfortable space to wait with good wifi. period. Helpful staff, great loaner cars, and a comfortable space to wait with good wifi. More

Last week was my first time visiting Herb Chambers Audi Burlington’s Service Department for a damaged front tire. (My “regular” Audi dealership, where I had been going for 10 yrs, couldn’t accommodate me f Burlington’s Service Department for a damaged front tire. (My “regular” Audi dealership, where I had been going for 10 yrs, couldn’t accommodate me for several weeks!) Great experience at Audi Burlington—from the person who booked my appointment on the phone, to the person who checked me in (Mike Servideo, who had me laughing before I even got out of my car), to the Service Advisor Gary Carman who successfully dealt with a difficult 3rd party company for my tire and rim policy—all while juggling a lot of service customers who elected to wait for their car as I did. I felt truly valued as a customer. I highly recommend Herb Chambers Audi Burlington’s Service Department. I’ll definitely be back!! More

Great service team. Knowledgeable and responsive folks. Kelly is always on the ball. Questions are welcomed which is rare these days. Knowledgeable and responsive folks. Kelly is always on the ball. Questions are welcomed which is rare these days. More

Audi Burlington is absolutely the best dealership and Derek Brodeur is one of Audi’s best service writers. I came in without an appointment for an issue with something hanging from under my Audi A4. Beca Derek Brodeur is one of Audi’s best service writers. I came in without an appointment for an issue with something hanging from under my Audi A4. Because he felt this could have been a safety issue, he took care of me right away. He was courteous, professional and knowledgeable. What more can a customer ask! I can’t give you enough positives about Derek and Audi Burlington’s Service Department. I’m extremely grateful that I have a service department that I can totally rely on. Thank you so much! More