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Audi Burlington - Service Center

Burlington, MA

4.8
1,405 Reviews

1,405 Reviews of Audi Burlington - Service Center

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February 12, 2025

Brought my car in for repairs. They were quick to provide diagnostic results and recommended repairs, and provided a fair price. Overall good experience, would recommend. More

by Josiah DeLange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Audi Burlington responded

Josiah, we're glad to hear you had a positive experience with our team at Audi Burlington. We appreciate your recommendation and hope to see you again in the future!

February 11, 2025

Excellent service complicated situation took care of everything. I have always had excellent experiences with Audi Burlington More

by e.boemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Audi Burlington responded

e.boemer, we're delighted to hear that our team at Audi Burlington was able to handle your situation with excellent service. Thank you for being a loyal customer and sharing your positive experiences!

February 07, 2025

Anthony and Mike are the Best! They are always pleasant and smiling and make sure to give you greatest customer service experience! I’m glad I deal with them whenever my car needs More

by Renee F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the one who puts you in the loaner car is also great to deal with!
Feb 08, 2025 -

Audi Burlington responded

Hi Renee .F! We're delighted to hear that Anthony and Mike have provided you with excellent service at Audi Burlington! Thank you for your kind words and support. We'll be sure to share this feedback with them!

February 07, 2025

Excellent service. Price was accurately what they estimated. On time service with no surprises The car even came back washed with the internal matt’s cleaned which was More

by Leroy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Audi Burlington responded

Leroy, we're delighted to hear that you had a seamless experience with us at Audi Burlington. It's great to know our team met your expectations and added those extra touches! Thanks for choosing us!

February 05, 2025

They are professional and always courteous while keeping me updated throughout the day on my vehicle. More

by pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Audi Burlington responded

We're delighted to hear that you had a positive experience with our professional and courteous team at Audi Burlington. Keeping you updated is important to us, and we appreciate your feedback!

February 02, 2025

Derek is the best, open communication, friendly and knowledgable. Just a pleasure to work with. More

by ncj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Audi Burlington responded

Thank you for the fantastic review! We're so glad you enjoyed working with Derek and we hope to see you again next time here at Audi Burlington!

January 31, 2025

I found my service experience to be thoughtful, efficient and thorough. Exactly what I would hope for. More

by Wfboyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Audi Burlington responded

We're delighted to hear that your service experience at Audi Burlington was thoughtful, efficient, and thorough. Thank you for sharing this positive feedback!

January 28, 2025

Currently on my 4th leased vehicle at AUDI Burlington, MA. From start to finish, Sales to Service, the experience over the past 11 years has always been a POSITIVE one. More

by Rick Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Audi Burlington responded

Rick, it's fantastic to hear about your long-term positive experiences with us at Audi Burlington! We truly appreciate your loyalty and look forward to continuing this journey with you.

January 28, 2025

Thank you for servicing my car. I appreciate your kind attention. Thanks again, thanks Max More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha who helped me not showing on list above
Jan 28, 2025 -

Audi Burlington responded

Max, We're happy our team provided unparalleled customer service during your visit! Thank you! - Audi Burlington

January 26, 2025

Jim is always an excellent representative. He is thorough and timely with all his communications. And is detailed while delivery personalized service. Highly recommend working with him. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Audi Burlington responded

Lola, thank you for your support of Jim & the team here at Audi Burlington! We're delighted to hear he always provides thorough & personalized service and we look forward to seeing you again next time. Take care!

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