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Audi Burlington - Service Center

Burlington, MA

4.8
1,382 Reviews

1,382 Reviews of Audi Burlington - Service Center

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March 03, 2022

Jim P , service coordinator was top shelf. A pleasant, non stressful experience. As always, best service around. Highly recommend. More

by Rsv104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

Thank you for taking the time to share this fantastic review! We're honored to have you as an Audi Burlington customer and look forward to your next visit!

March 02, 2022

Excellent dealership with whom I have dealt for the past 12 years including the purchasing and servicing of two cars. More

by aberthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 12 years and look forward to many more. Take care and thanks again from all of us here at Audi Burlington!

February 27, 2022

Service advisor was professional, efficient, and effective. He displayed excellent interpersonal skills. Although I was told over the phone that the 2 safety recalls for my car could not be performe More

by SAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Mar 01, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We're happy to hear our team provided you with such wonderful service during your visit and we hope we have the opportunity to serve you again in the future. Take care! - Audi Burlington

February 25, 2022

Good service this time. In addition, Raymond straightened out my previous issues from my last visit with another advisor. More

by samreb84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Feb 28, 2022 -

Audi Burlington responded

Thank you for giving us another chance! We're so glad Raymond was able to help you out and we hope to see you again next time here at Audi Burlington!

February 24, 2022

You could not ask for a better experience. My daughter car broke down on the way home from college. We got it towed there at night. At 7 am I got a message that they have the car and and wi More

by Ernie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Audi Burlington responded

We're so glad Derek could resolve this issue and get your daughter's car back in working condition, Ernie! Thank you for trusting the Audi Burlington team!

February 24, 2022

Gary was a huge help in getting my car taken care of in an emergency. Got me in fast and freed up a loaner for me to be less inconvenienced. More

by travisdeprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Audi Burlington responded

Hi Travis, thank you for sharing your experience working with Gary at Audi Burlington1 We're happy that he was a huge help with getting your car back on the road! See you next time!

February 23, 2022

Derek was super and the whole experience was first class I would definitely recommend them More

by Spears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Audi Burlington responded

Thank you for the wonderful review! We're so glad you enjoyed your experience with Derek and we hope to see you again next time here at Audi Burlington!

February 21, 2022

Derek always goes above and beyond for his customers. Very responsive and very knowledgeable and professional More

by Oksana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Audi Burlington responded

Derek and the Audi Burlington team are glad we have helped you have a five-star experience! Thank you, Oksana!

February 20, 2022

Nothing complain Gary and all staff service. They are doing wonderful jobs. I am happy 😊 More

by Tinbui9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 23, 2022 -

Audi Burlington responded

Thank you for your 5-star review! We look forward to helping you out next time! -Audi Burlington

February 20, 2022

gary and matt were very pleasant to deal with - and very helpful in arranging the service for my car - and in explaining to me what needed to be done. much appreciated, guys! the pickup and delivery arrange More

by r_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gary carmen, mathew brickey
Feb 20, 2022 -

r_b responded

my review is above.

Feb 22, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Gary and Matt at Audi Burlington! We appreciate you as a customer, and look forward to seeing you next time!

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