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Audi Burlington - Service Center

Burlington, MA

4.8
1,409 Reviews

1,409 Reviews of Audi Burlington - Service Center

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February 17, 2022

Great people delivering very good service. Have purchased multiple cars at Audi Burlington and sales exceed my expectations. Service over the years has been outstanding! They have gone above More

by John.butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond in Service
Feb 17, 2022 -

Audi Burlington responded

Hi John, thank you for sharing your experience working with Raymond at Audi Burlington! We look forward to seeing you next time!

February 16, 2022

During one freezing night , my car had a hard time starting. The next day, I drove to Audi and Jim the service advisor, arranged for my car to be seen by the service dept. The battery was replaced and More

by Casey 102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Audi Burlington responded

We're so glad we were able to help you out! Thanks for trusting the Audi Burlington team with your vehicle. We hope we can be of service again in the future!

February 12, 2022

Polite and efficient. Used a loaner and the car looked great when I got it back. More

by Maffeojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Audi Burlington responded

Thank you for the positive feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope we have the opportunity to serve you again in the future!

February 12, 2022

Derek quickly got my write up ready and noticed I needed my 40k service done and added that to my recall work .i was in and out of the dealership and off to work in minutes More

by Jason1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Audi Burlington responded

Thank you for the review! We're happy to hear Derek provided you with such wonderful service and we look forward to seeing you again next time here at Audi Burlington!

February 10, 2022

Very efficient prompt service. Derek Broder was a pleasure to work with here. Great follow-through More

by Gfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! Derek & the team look forward to serving you again in the future!

February 04, 2022

Staff could not be nicer. Very accommodating.They explained what they were going to do. And car was serviced and cleaned. More

by maureen.feltch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Audi Burlington responded

Thank you for the fantastic feedback, Maureen! We hope to see you again next time here at Audi Burlington!

February 04, 2022

Always friendly service and so nice to be able to get a loaner car. First class operation! More

by gburns3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Audi Burlington responded

Thank you! We're happy we could make this an easier experience! - Audi Burlington

January 29, 2022

Excellent service by Derek, appreciated the efficiency of the process and the communication - Thank You More

by Lpaolillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Audi Burlington responded

We're so happy to hear this and can't wait to share it with Derek! Thank you for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service again in the future!

January 28, 2022

Exceptional customer service. Knowledgeable friendly and thorough! All points can of contact are positive. I trust and appreciate their service. More

by petrillo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Audi Burlington responded

Thank you for your confidence in the Audi Burlington team! We appreciate your wonderful feedback and look forward to seeing you next time!

January 28, 2022

Always an excellent service experience. Derek and the rest of the staff are a pleasure to work with. I drive over 100 miles to service my car at Audi Burlington and I’m more than happy to do so!! More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Audi Burlington responded

Wow, thank you so much for making the 100-mile drive to come work with Derek & the team here at Audi Burlington, Bill! We're truly grateful for your support and look forward to your next visit!

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