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Audi Burlington - Service Center

Burlington, MA

4.8
1,408 Reviews

1,408 Reviews of Audi Burlington - Service Center

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January 28, 2022

Excellent experience start to finish!communication outstanding, done on time, zero hassles. Jim stayed on it. More

by Brdcorp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for sharing your experience! Your business is greatly appreciated by all of us here at Audi Burlington and we hope to see you again next time!

January 27, 2022

Such a pleasure to be working with knowledgeable and polite folks. First time at Audi of Burlington after a less than perfect service at another local dealer More

by Jonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for visiting our team here at Audi Burlington! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

January 27, 2022

The service was well done and the wait very reasonable. Very easy to schedule online. The service listen to all of my comments beforehand and every issue was addressed. I am very happy!! More

by neilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! It means a lot to hear that you're happy and we hope to see you again next time here at Audi Burlington!

January 27, 2022

Clean, courteous staff, and they took my service order seriously (issue with trunk making noise). More

by pwesolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Audi Burlington responded

Thank you for rating us five stars! We hope to see you again! - Audi Burlington

January 27, 2022

Excellent customer service experience. Called to confirm that parts were on order and again once parts arrived. Kept me in the loop, much appreciated. More

by rod42c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Audi Burlington responded

We're happy to hear our team provided you with such excellent service! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of assistance again in the future!

January 25, 2022

While a bit more extensive need than first thought, got to the source of the problems quickly, communicated effectively, and, even with having to get a part, not in stock, were able to complete the repair. More

by canbio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Jan 26, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate your feedback and hope we can be of service to you again in the future! - The Audi Burlington Team

January 24, 2022

Derrick was very helpful in resolving my problems and rescheduling a second visit to complete the service. More

by rlucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Audi Burlington responded

We're happy Derrick could help resolve these concerns for you! Thank you for taking the time to leave your awesome feedback! - Audi Burlington

January 21, 2022

Ontime, pleasant, and repair done perfectly. With loaner. Very competent and i will use them solely in the future More

by John.stempeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Audi Burlington responded

Thank you for sharing your experience, John! We look forward to seeing you again next time here at Audi Burlington!

January 20, 2022

Audi Burlington always goes above and beyond the service expectations every time I visit. The service staff are friendly, professional, knowledgeable and experienced. The service time is quick and a loaner More

by Noodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 21, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We appreciate your wonderful feedback about our team and look forward to seeing you at your next visit!

January 20, 2022

Exceptional customer service and technical assistance from Jim in service. He goes above and beyond to make sure everything is done satisfactorily!! More

by Snowjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! Jim & the team look forward to serving you next time! - Audi Burlington

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