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Audi Burlington - Service Center

Burlington, MA

4.8
1,384 Reviews

1,384 Reviews of Audi Burlington - Service Center

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November 24, 2021

Great service. Honest and up front with everything on what needs to be done. I highly recommend them. More

by mcnadnerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Audi Burlington responded

Thank you for recommending our team at Audi Burlington! We appreciate your review!

November 23, 2021

Easy to schedule, courteous staff, car ready on time— comfortable waiting area— will use again! More

by mawex
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Audi Burlington responded

Thank you for the positive feedback! We look forward to seeing you again next time here at Audi Burlington!

November 22, 2021

Great Service Great People. I highly recommend this dealership for both sales and service. I will buy from them again soon More

by Cwriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your automotive needs! We're grateful for your support and we look forward to your next visit!

November 22, 2021

Excellent and prompt service. My vehicle was fully inspected in addition to the necessary work being performed. More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Audi Burlington responded

Thank you for your 5-stars! See you next time at Audi Burlington!

November 19, 2021

Took the time to listen to my problem and clarify what the issue was. Kept in contact with me through the process and texted me as soon as the cause of the issue was found and fixed. More

by Satisfied in Billerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Nov 22, 2021 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate you trusting the Audi Burlington team with your vehicle and we hope we can be of service to you again in the future!

November 18, 2021

My car had a tricky problem. Service stuck with it until it was perfect. Now it’s perfect More

by Mdtully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly mcelaney
Nov 19, 2021 -

Audi Burlington responded

Thank you for trusting us with your vehicle! We're glad we could resolve the issue and hope we can be of service to you again in the future! - The Audi Burlington Team

November 18, 2021

Excellent service starting with their communication. They leave nothing to chance, and they clean your car, too More

by fdcanina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Audi Burlington responded

Thank you for this wonderful feedback! Your business is greatly appreciated by all of us here at Audi Burlington and we hope we have the opportunity to serve you again in the future!

November 18, 2021

The service department is top notch. Jim Parolisi is a true service professional and a pleasure to work with. More

by executiveleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Audi Burlington responded

Thank you for trusting Jim & the Audi Burlington team with your service needs! We're grateful for your business, as well as your kind words, and look forward to your next visit!

November 17, 2021

Timely, polite, and willing to please. Thank you Gary for wonderful service and car wash. More

by beverlybowman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary and Mike
Nov 18, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback - we'll be sure to share it with Gary & the team! We appreciate you visiting us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

November 13, 2021

I pulled into the bay and greeted by rep whom advised me to go inside. I then met with service adviser who gave me keys to loaner and away i went. My car was ready in less than 1 1/2 hrs. More

by avail59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond
Nov 15, 2021 -

Audi Burlington responded

This is what we like to hear! We're happy that our service team provided you with an efficient appointment! See you next time at Audi Burlington!

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