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Audi Burlington - Service Center

Burlington, MA

4.8
1,403 Reviews

1,403 Reviews of Audi Burlington - Service Center

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November 03, 2021

Service was first rate and fast. Answered all my questions. Service Advisor was very knowledgeable. Would recommend to anyone with an Audi. More

by MARTINKRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi Burlington responded

We're happy your service visit went so well, Martin! Thank you for coming to Audi Burlington for your automotive needs!

November 03, 2021

Kelly was great to work with, very accommodating! I have great trust in this service department. I bought my certified Audi A4 there and have always brought it to them for maintenance. The work is alway More

by Jayme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 03, 2021 -

Audi Burlington responded

Hi Jayme, thank you for taking the time to share your experience working with Kelly at Audi Burlington! We look forward to working with you again!

November 03, 2021

Gary was extremely helpful in getting my Audi repaired when the check engine light came on. He arranged a Lyft ride for me to go home while my car was being fixed and also arranged another ride for me to More

by Ricky Malhotra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 03, 2021 -

Audi Burlington responded

Thank you for the excellent review, Ricky! We're glad to hear that Gary provided such exceptional service and we'll be sure to pass along your kind comments to him. Thanks for trusting Audi Burlington with your vehicle. We hope we can be of service to you again in the future!

November 02, 2021

I have been a custom of herb chambers for a while now. The staff is very professional and helpful explaining in Detail the service The car needs. Derek was very professional and helpful. He kept me upda More

by vici51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support and are glad to hear Derek & the team made your most recent experience a smooth one. Take care and we'll see you next time here at Audi Burlington!

November 01, 2021

Always professional, courteous, and thorough. I know when I take my car there it will get done properly More

by Nealfmaclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 03, 2021 -

Audi Burlington responded

It means so much to hear our team provided five-star care to you! Thank you for taking the time to leave us your review! - Audi Burlington

October 30, 2021

Quick and easy 30k service. I love my Audi Care Package because there was no additional charge! Everything was included. I also appreciated the car wash and vacuum. It was a nice touch. DJT from Winches More

by DJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Audi Burlington responded

Thank you for taking the time to review your recent visit with our team! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to your next visit!

October 28, 2021

The service at Audi Burlington is always excellent. I wouldn’t take my car anywhere else for service. I am kept up to date throughout and I am always provided with a great loaner car. Gives me a chance t More

by DMoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Audi Burlington responded

It means so much to hear our team gave you such excellent care! Thank you for having confidence in us! – Audi Burlington

October 27, 2021

They always get the job done promptly and efficiently, the staff is friendly and courteous and I have never had a repair or service issue. There are other Audi dealerships closer and more convenient but I More

by Gsreiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert
Oct 27, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're truly grateful for your support and look forward to your next visit with us!

October 27, 2021

Gary was excellent the bestHe went over details of my Gary was excellent the best He went over details of my car service he never tried to pressure me into any repairs Work was completed in a timely man More

by MMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 27, 2021 -

Audi Burlington responded

We're so happy Gary provided such awesome care while you had your vehicle serviced at Audi Burlington! Thanks for the five-star rating and kind words!

October 27, 2021

Prompt and excellent service. . Ordered me loaner without even asking . Great follow with communications . Car was ready on time . More

by Sjdoucette53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We hope to see you back at our service center soon!

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