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Audi Burlington - Service Center

Burlington, MA

4.8
1,386 Reviews

1,386 Reviews of Audi Burlington - Service Center

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October 22, 2021

Easy to make a service appointment online, nice loaner and my car was ready on schedule. I also needed some additional work and was easy to confirm via text while the service department had my car. Than More

by Schnaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 25, 2021 -

Audi Burlington responded

We're pleased to hear we've made your visit to our service center so enjoyable! Thank you for leaving Gary and the Audi Burlington team your fantastic five-star review!

October 21, 2021

Fixed. Very efficient and easy to do business with. Great time at Audi Burlington. Would recommend. More

by mark.stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 21, 2021 -

Audi Burlington responded

Mark, we are so happy to hear that you had such a great time working with our team at Audi Burlington! Thank you so much!

October 19, 2021

I brought in my Audi Q5 and Audi A4 Gary in the Service department assisted me on saving on my service policy on having a extend policy to cover a bummer to bumper coverage. The oil and fluids were covered More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carmam 5 Stars
Oct 20, 2021 -

Audi Burlington responded

We're so glad Gary and the Audi Burlington team provided five-star care to your Q5 and A4, William! It means so much to hear you feel confident coming to us for your routine maintenance and repairs! We look forward to providing awesome experiences like this again! Thank you!

October 18, 2021

Ray made the visit quick and easy. Thanks!!Looking Ray made the visit quick and easy. Thanks!! Looking forward to dealing with him in the future. More

by Pgillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 20, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback - Ray will be so happy to hear it! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to seeing you again next time!

October 18, 2021

I was able to make an appointment fir the following day. The service was performed promptly, and the price was a lot lower than I expected. Thank you, Jim! More

by bosgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Audi Burlington responded

Thank you for taking the time to review your recent visit with us! Your business is greatly appreciated by all of us here at Audi Burlington and we hope to see you again next time!

October 15, 2021

Car detail was exceptional inside detail as well as outside , car return was on time as promise ! More

by njma53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic, Ashley Downey
Oct 15, 2021 -

Audi Burlington responded

We're happy the Audi Burlington team could make your experience memorable! Thank you for rating us five stars!

October 14, 2021

I highly recommend Jim P and the service team. They are straight forward and efficient. More

by c21adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Audi Burlington responded

It means the world to us that Jim and the service team earned your business and five-star rating! Thank you so much for being part of the Audi Burlington family!

October 14, 2021

Audi of Burlington has been great no complaints at all specially some of the staff like Branden Leary of sales and Jim Parolisi of service have been very professional and attentive with questions and con More

by Jomo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Learye
Oct 14, 2021 -

Audi Burlington responded

It's our pleasure to serve you! Thank you for the kind comments about our team. We look forward to seeing you again next time here at Audi Burlington!

October 13, 2021

Great service. Friendly, efficient, and competent staff. Loved my loaner car too! Definitely best service department in the area! More

by Jenzunmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Oct 14, 2021 -

Audi Burlington responded

Thank you so much for rating the Audi Burlington team five stars! We're happy we could help you have a great experience at our service center! We'll see you next time!

October 12, 2021

Very good prompt service. Communicated clearly the issue. Answered questions. All good. Derek was very helpful More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Audi Burlington responded

Thank you for the positive feedback, Bill! We appreciate your kind words and hope to see you again next time here at Audi Burlington!

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