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Audi Burlington - Service Center

Burlington, MA

4.8
1,384 Reviews

1,384 Reviews of Audi Burlington - Service Center

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September 26, 2021

Excellent service - no waiting, got a loaner car, my car came back , service complete, and spotless. More

by Bron0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 27, 2021 -

Audi Burlington responded

Thanks for taking the time to share this awesome feedback! We appreciate you trusting Audi Burlington with your vehicle's service needs and hope to see you again in the future!

September 25, 2021

Derek in service Did a fantastic job and had me in and out early and it was very informative on the work necessary for my car. Thanks! More

by McClellandTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Audi Burlington responded

Thank you for your feedback! We're honored to hear that Derek and our team provided you with a 5-star experience! We look forward to seeing you again at Audi Burlington!

September 24, 2021

Definitely very good service. Had a difficult issue to contend with and they stuck with it to a happy ending. Good contact to keep me informed and a nice facility and loaners. More

by Richdarcy2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Burlington responded

Thank you for trusting our team for all of your automotive needs! See you next time at Audi Burlington!

September 23, 2021

Wonderful to work with as always.Derek is the best and Wonderful to work with as always. Derek is the best and we always are very pleased More

by donnaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're so glad that Derek and the team continue to earn your loyal business and we look forward to seeing you at your next visit. Take care!

September 23, 2021

I have been using Audi Burlington for the past few years, and today's visit was the best and easiest to schedule, drop off my car for service, use a courtesy vehicle, and come and pick it up within 5 hours. More

by @PhilHolberton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Burlington responded

Thank you for choosing Audi Burlington for all of your automotive needs, Phil! We're so happy that our team provided you with a 5-star experience! We look forward to working with you next time!

September 23, 2021

Best service around. I love my audi but the staff and service felt are also unmatched More

by M.fumicello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ford
Sep 24, 2021 -

Audi Burlington responded

This review means more to our team than you know! Thank you for being a loyal customer! - Audi Burlington

September 22, 2021

C customer service was great. He was professional , knowledgeable and completed my paperwork quickly. The place was very clean. More

by PatriceD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit, Patrice! We appreciate your support and look forward to seeing you again next time here at Audi Burlington!

September 21, 2021

Great service - prompt and thorough. Waiting room is comfortable and service was on time and friendly. More

by Cclemson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Audi Burlington responded

Thank you for taking the time to come see us! We appreciate you leaving Audi Burlington your five-star review and look forward to seeing you next time!

September 17, 2021

I have gone to the Audi Burlington dealership for more than 10 years now. People there are very nice, especially Jim at the service department, is professional, knowledgeable and super helpful! More

by hn_hu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Sep 17, 2021 -

Audi Burlington responded

We're so appreciative of you for your continued support and confidence in the Audi Burlington team! Thank you so much for leaving us your great review! We'll see you again!

September 16, 2021

Audi A4 was in for repairs. Jim the service manager was very helpful. Got us a loaner vehicle right away. Handled all the insurance issues for the repair and kept us in the loop with the progress of the More

by Malfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting Jim and the Audi Burlington team with your A4 and we hope we can be of service to you again in the future. Take care!

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