
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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excellent and very professional experience I was just driving by and decided to stop in to check out Audi's . Richard stepped up and answered any and all of my questions. He was very knowledge I was just driving by and decided to stop in to check out Audi's . Richard stepped up and answered any and all of my questions. He was very knowledge and friendly and helpful. I was not even considering buying an Audi at the beginning of my day and by the end of the day I was the happy owner of an Audi Q7. Richard helped with all of my inquiries and was patient and humorous throughout the whole car buying process. I would highly recommend this dealership as they were responsive and professional with all of our needs. I truly dislike the whole car buying process but it was made somewhat enjoyable by working with Richard and his team at Audi of Charlotte. More
Great team, great experience Three weeks after moving to Charlotte, I was in an accident that totally destroyed my car. The Audi of Charlotte team located the exact car I wanted Three weeks after moving to Charlotte, I was in an accident that totally destroyed my car. The Audi of Charlotte team located the exact car I wanted and had it transported to Charlotte in 5 days. The price was fair, the service was excellent. I would recommend them to anyone looking for a new Audi. Thanks to Malik, Alicia, Ernesto, Kyle and Marcus. More
Wonderful people It started with a phone call from Malik. We connected. I made the drive to the dealership and continued the process with Max. Ernesto and Marcus then It started with a phone call from Malik. We connected. I made the drive to the dealership and continued the process with Max. Ernesto and Marcus then helped make the purchase happen! A wonderful, seamless experience! No matter whom you deal with, they all act as one. I know I’ll have a great owner experience with this dealership! More
Exceeded my expecations! I took in our vehicle in for routine maintenance and it was brought to my attention by Charles in the service department that we had not completed a r I took in our vehicle in for routine maintenance and it was brought to my attention by Charles in the service department that we had not completed a recall for our vehicle which could result in a hefty pay out for us. He set me up with Rich in sales who sat down with me and made sure our claim was filed properly. They were very transparent in the fact that we were missing out on a huge monetary settlement due to the recall on our vehicle. They could've just ignored this and done my quick service and moved on, but the fact that they took the time to make sure I was taken care of speaks volumes of this dealership. I would highly recommend this dealership for their honesty and kindness! Thanks again for all of your help! More
Listened and located exactly what I wanted I was really pressed in finding a vehicle in a short time. My previous car was totalled and I needed some form of transportation. While they had quite I was really pressed in finding a vehicle in a short time. My previous car was totalled and I needed some form of transportation. While they had quite the selection on the lot, I had very specific wants in my next car. Richard was able to locate the vehicle really fast, and have it brought in. I was even offered a loaner until my car came in, as it was coming from a few states away. Definitely would but again from Audi of Charlotte, and Richard was a fantastic sales person, he listened to everything I asked. More
Brake Service I made an appointment for brake service and had a very pleasant phone conversation with the scheduler who was able to accommodate my schedule. I usua I made an appointment for brake service and had a very pleasant phone conversation with the scheduler who was able to accommodate my schedule. I usually work with Bill, who is great, but he was out today for a family emergency and Mark took over. Mark was very cordial and quick to get my car back. I was able to wait and my brakes were repaired and my car nicely washed and I was on my way! More
Exceptional service & an unbeatable price I had no intention of walking away with a new Audi when I visited the dealership this past Saturday. I was merely checking out dealerships and cars to I had no intention of walking away with a new Audi when I visited the dealership this past Saturday. I was merely checking out dealerships and cars to prepare for my lease ending in a couple of months. Audi offered me such an incredible deal to keep my business that I couldn’t walk away without a new car. I have never had a dealer be that aggressive on price to meet my needs. They actually exceeded my bottom line price and beat it. I’m very impressed with the level of customer service and the relative ease it took to get me into a new car. More
Pleasant Experience My car purches was a pleasant experience. The sale agent,Richard, was very knowledgeable. He was very helpful and answered all of my questions. I’ll c My car purches was a pleasant experience. The sale agent,Richard, was very knowledgeable. He was very helpful and answered all of my questions. I’ll come back for the next purchases.thank you! More
Excellent Service I came to buy a used Buick Enclave and Max was very knowledgeable about the vehicle. Max did not pressure me and it was great experience. I chose to I came to buy a used Buick Enclave and Max was very knowledgeable about the vehicle. Max did not pressure me and it was great experience. I chose to buy the vehicle from Audi of Charlotte because of his attitude and demeanor. More
Great car guying experience After several test drives and visits to talk with Max we decide to select a different vehicle. Max knows his products which made the experience very After several test drives and visits to talk with Max we decide to select a different vehicle. Max knows his products which made the experience very enjoyable and low pressure. I will differently come back and see Max when looking for my next car. More