Audi Charlotte

Painless enjoyable experience The team at Audi of Charlotte was on point. Rich showed us exactly what we wanted and was incredibly accommodating with working with us and our schedu The team at Audi of Charlotte was on point. Rich showed us exactly what we wanted and was incredibly accommodating with working with us and our schedule. Always available and very helpful. Would absolutely go back again for my next Audi. More

Dry knowledgeable about their product Thanks for making the purchase of our new car so easy. Everyone worked well together so Mike and I. could purchase a new car with Co fidence. Thanks for making the purchase of our new car so easy. Everyone worked well together so Mike and I. could purchase a new car with Co fidence. More

Thorough, detailed, enjoyable. Great Experience! Rich took us on the best test drive we have ever had. He was extremely knowledgeable and made sure that we had all of our questions answered. Not on Rich took us on the best test drive we have ever had. He was extremely knowledgeable and made sure that we had all of our questions answered. Not only that, but he had the exact car we were looking for cooling off and ready to go as soon as we walked in the door for our appointment! Our new Q5 is an amazing car, but Rich and Audi of Charlotte exceeded our expectations. More

Excellent Kal was very informative and helpful. Overall it was a nice experience and I would definitely recommend him and Audi of Charlotte to my friends and c Kal was very informative and helpful. Overall it was a nice experience and I would definitely recommend him and Audi of Charlotte to my friends and coworkers Thanks Anand Gopalsamy More

First time Audi Owner In the market for a new car, I decided on an Audi. Everyone I worked with from Audi of Charlotte was friendly and accommodating, from the internet s In the market for a new car, I decided on an Audi. Everyone I worked with from Audi of Charlotte was friendly and accommodating, from the internet sales staff, brand specialist, finance, etc. I never felt pressured or rushed and am happy I made my purchase with them. More

Walter is Amazing! Walter made my Audi experience so special and memorable! He was always available by text or phone or email at all times and out all hours of the day Walter made my Audi experience so special and memorable! He was always available by text or phone or email at all times and out all hours of the day or night! I remember texting him once freaking out that I was going to go above my mileage for my lease and he quickly calmed me down and made me feel at ease. I would 100% recommend Audi of Charlotte, but more importantly I would recommend Walter as a superb salesman, a kind and generous friend and a joy to be around. I will never delete his phone number from my phone :-) Thank you so much Walter! More

Diesel fuel pump failure Out car had a catastrophic high pressure fuel pump failure three hours from our destination from Washington, PA to our home in Pawleys Island , South Out car had a catastrophic high pressure fuel pump failure three hours from our destination from Washington, PA to our home in Pawleys Island , South Carolina. We had the vehicle towed to Audi of Charlotte. A courtesy car was provided and we asked that our car be ready in two weeks on our return back to Washington, PA. Several calls before our departure, we were assured that our vehicle woud be ready. We ended up waiting for three hours after our pick up time. We did make it home but the next day the check engine light came on. Three days later, we picked up the car with an explanation hat the computer was not set properly. Three days later the Add blue pump failed. Another trip to the dealer. We finally traded it in on a Dodge Durango Citadel. I had hoped to buy an Audi for the long term because of the supposedly excellent engineering but this vehicle was disappointing. More

Brought in for brakes and was told they could not fix them Why did I drive out there just to be told they couldn't fix my brakes from squeaking on my new Q-7 ? Still squeaking. Why did I drive out there just to be told they couldn't fix my brakes from squeaking on my new Q-7 ? Still squeaking. More

Courteous and timely Courteous service department and work is done in a timely manner . A nice loaner car is always available . The staff makes servicing your car a painle Courteous service department and work is done in a timely manner . A nice loaner car is always available . The staff makes servicing your car a painless process . More

Great I had recently had my windshield replaced and it needed to be recalibrated. I was there a little longer than I expected to be but all is good. Bill I had recently had my windshield replaced and it needed to be recalibrated. I was there a little longer than I expected to be but all is good. Bill is great! More