Audi Charlotte

Purchased a Q5 It was a good experience. The salesman was very helpful and knowledgeable about the product. He was very patient with letting us decide exactly which It was a good experience. The salesman was very helpful and knowledgeable about the product. He was very patient with letting us decide exactly which vehicle we wanted by letting us test drive the three we were interested in. I would do business with them in the future. More

I got a car with a Defect in a tire, no support from dealer. I bought this car because of the price, however, I noticed there was no real discount at all, it was a pre owned car, however, other Audi dealers sell I bought this car because of the price, however, I noticed there was no real discount at all, it was a pre owned car, however, other Audi dealers sell this vehicle brand new for extra 500 dollars, in overall there was not a real reason to buy the car at Audi of Charlotte. I did not get any real benefit from the dealer, no discounts, no any extras, no benefit. I bought this car because I like it, and that's it. The sales person was really friendly, no complaints, however, I did not get any other suggestions or more options. He was limited to complete the purchase process (transaction). Major problem came when I noticed a tire defect, no support from the dealer even when the car has a factory defect, Dealer recommended to buy a new tire at another place, they did not even check the tire for a possible factory issue. I will not recommend this dealer or Audi, in fact, I'm encouraging my friends and family to think twice before buying it. One of my friend who was actually decided for the A4 decided to buy Mercedez after let him know about my bad experience and lack of support. More

Exceptional Brand Specialist I came to Audi of Charlotte with one month left on my A6 lease to discuss my options with Joel Handschin. He came across as a very presentable, person I came to Audi of Charlotte with one month left on my A6 lease to discuss my options with Joel Handschin. He came across as a very presentable, personable and professional representative of the dealership. He listened very carefully to my needs. We reviewed several options and in the end, Joel did a great job in guiding me to a 2018 A5. He worked very well with his manager and the negotiations which can be tense and stressful was anything but that. It was smooth and pleasant. The A5 is awesome considering the fact that my last two cars were the Audi A6 and R8. I would highly recommend Audi of Charlotte and the brand. More

Excellent Experience re July 2017 Purchase of White 2018 Q5 Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase n Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase not browse; 2018s are available so I could compare; technology explained for easy use; car detailed before departure; process went smoothly and am satisfied with the purchase. More

Great experience with the Audi team We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and depend We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and dependable. The entire team members are phenomenal! More

Great service before and after the sale!! I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this dealership now and could not have been happier with all 3 purchases. Give them a try!! More

The experience was greart and I gave the dealership an A+ The dealership was a sight for sore eyes. Upon entering I heard and saw a black baby grand piano playing and Tony Benet singing. Richard Gouhin m The dealership was a sight for sore eyes. Upon entering I heard and saw a black baby grand piano playing and Tony Benet singing. Richard Gouhin made me and my wife feel relaxed and welcome. The show room was perfect and the atmosphere and building was spotless. More

Viait Audi of Charlotte Very positive experience with the sales person, sales manager, finance manager, and technology specialist....a team effort that led me to make Very positive experience with the sales person, sales manager, finance manager, and technology specialist....a team effort that led me to make a purchase on the spot. My brand associate was new to the dealership but very knowledgeabe about the vehicle and obviously a seasoned sales professional. More

Another great experience with Walter Shelton This is my second purchase with Walter. My first was a 2015 S4, which is now the car love of my life. This time my son and I bought a 2016 Ford Fiesta This is my second purchase with Walter. My first was a 2015 S4, which is now the car love of my life. This time my son and I bought a 2016 Ford Fiesta ST. Everything went great with the deal, and even afterward, when we discovered that several mechanical components of the car were after-market replacements not covered by the Ford warranty, Walter set to work with management to make sure any problems with the after-market parts would be covered by the dealership for the same period as the remaining factory coverage. It is that level of customer support that sets Audi of Charlotte in general, and Walter Shelton in particular, apart from other dealerships. More

What car buying should be, courtesy of Walter Shelton This is the third car I purchased working with Walter. Each time, he has listened to what I was looking for in a vehicle and made an exact match. Wa This is the third car I purchased working with Walter. Each time, he has listened to what I was looking for in a vehicle and made an exact match. Walter is extremely knowledgeable about the brand, he is not pushy, nor does he over sell. I felt that he presented a very fair offer for the car I traded in and the new car that I purchased. Each time I have driven away in a car that I loved feeling very good about the whole buying experience, thanks to Walter. More