Audi Charlotte

Ohhh What a Relief... Car shopping is my least favorite thing to do. However, I was pleasantly surprised by our experience at Audi of Charlotte. I have been used to deali Car shopping is my least favorite thing to do. However, I was pleasantly surprised by our experience at Audi of Charlotte. I have been used to dealing with The BIG Three Brands and let me tell you I hope I never have to go back to them. Leasing an Audi was a much more pleasurable experience. Maybe it was the fact that we had a very thorough and experience Salesman in Richard Gouhin. I had my wife go seek out exactly what she wanted after I gave her a budget and her last stop was Audi. Well she came home thrilled with what Richard had shown her. She went in looking at the Q3 and Q5 initially, but Richard knowing our budget wanted her to at least drive the A4. Well that really was all it took. He came out with a very good offer initially and after a simple conversation he came with with some tweaks. It didn't take forever like some people we dealt with along the way. He was fair from the start. The one thing that really stuck out to me was the fact that he wanted to stay involved even after the sale. He said call me before any hiccup becomes a real issue or just stop in from time to time to sat hi. Thats a guy who wants to build a long term relationship with his clients. Another thing I dread is going through Finance. I was used to a long and drawn out process, but Marcus Robbins made it very simple for us. He did all the things required of him, but didn't beat a dead horse and take up too much of our time. Very happy. Kyle Andes was also superb in showing us all the technology in the vehicle and how to use it. Richard did a great job with the overall bells and whistles, but Kyle came in like the frosting on cake and finished everything off. Great Job. Overall as long as the car doesn't give us any major complications I see us being an Audi Customer for life. Thank you so much Audi of Charlotte for making this normally painful process so much easier.... Michael and Lori Trotta More

Super thrilled! The folks at Audi of Charlotte really understand the meaning of customer service! I was extremely happy with Karen Payne from the moment I met her. The folks at Audi of Charlotte really understand the meaning of customer service! I was extremely happy with Karen Payne from the moment I met her. She was very professional, helpful and knowledgeable of the Audi brand. I would recommend Karen to my friends and family. I also had the pleasure of working with Peppy Bonocore. Peppy was patient with me during the finance process and made things as convenient as possible. I am really grateful for flexibility and willingness to help me through the process. More

Happy Audi Owner Natalya Depasse was a pleasure to work with, I will highly recommend her to anyone looking to purchase an Audi. Natalya made an intimidated car buying Natalya Depasse was a pleasure to work with, I will highly recommend her to anyone looking to purchase an Audi. Natalya made an intimidated car buying experience less stressful and enjoyable. I really liked Natalya's approach, she was very transparent during the negotiation process and as result, I felt that it was a win/win result. The one thing that I really appreciate from Natalya, has been her follow up after the purchase transaction; she has ensure all expectations are met; I can really appreciate the follow up because most salespeople move on after the transaction and forget about the experience after the sale. Thank you Natalya for your attention to detail and for the consistent follow up. More

Great Experience Rich Gouhin did a great job getting my husband just the car he wanted. It is a company vehicle so the transaction was a little more complicated. Aud Rich Gouhin did a great job getting my husband just the car he wanted. It is a company vehicle so the transaction was a little more complicated. Audi of Charlotte had a great selection which was lacking at other dealers in the area. We had to drive a little farther but it was worth it in the end. Rich showed excellent experience and professionalism throughout the entire deal so we felt like we were in good hands. We know that a good dealer makes a huge difference in whether we will make a deal or not. Kyle Andes was also very helpful when it was time to learn more about the specific details of the Audi. More

Great buying experience Joel and the staff at Audi of Charlotte were fantastic to work with. There was no high-pressure selling. They were very helpful and respected our ti Joel and the staff at Audi of Charlotte were fantastic to work with. There was no high-pressure selling. They were very helpful and respected our time. I highly recommend them. More

Great experience Walter was so incredibly helpful! There were a lot of loop holes that Walter had to go through to make my car deal a reality. I appreciate his patienc Walter was so incredibly helpful! There were a lot of loop holes that Walter had to go through to make my car deal a reality. I appreciate his patience and willingness to help me. Everyone at the dealership who helped was great! More

Finding the elusive Q7 Walter spent lots of time and effort trying to track down a 2017 Q7 for me with my unique wish list of technology and amenities, in one of my two pref Walter spent lots of time and effort trying to track down a 2017 Q7 for me with my unique wish list of technology and amenities, in one of my two preferred colors. It was a good education into locating and trading for my car, and even though I put down a deposit while it was still on the boat, it was in my driveway within 3 weeks! More

It was so professional and effortless to deal with. Fabulous people, service, ease to deal with, and terrific follow up. Can't say enough about them. Just recommended my good friend who was looking at Fabulous people, service, ease to deal with, and terrific follow up. Can't say enough about them. Just recommended my good friend who was looking at another dealer for a Audi, that he has to deal with Audi of Charlotte!!!! More

Excellent service This is my first Audi. Our sale representative, Walter, was wonderful - he took plenty of time to make sure I understood all the features and was ver This is my first Audi. Our sale representative, Walter, was wonderful - he took plenty of time to make sure I understood all the features and was very patient in answering all my questions. More