Audi Coral Springs

I purchased 2021 Jeep Wrangler 4xe from Audi of Coral Springs. Salesperson, Jesse McFarlin immediately recognized the opportunity to deliver and deliver he did! Jesse's professionalism paved way for my f Springs. Salesperson, Jesse McFarlin immediately recognized the opportunity to deliver and deliver he did! Jesse's professionalism paved way for my family to have an amazing vehicle buying experience. Jesse was understanding, courteous, pressure free, accommodating, descriptive, friendly, knowledgeable, communicative thru entire acquisition process. With my wife and kids present for the purchasing process he and the stuff at the dealership were able to expedite the transaction in little over an hour so my kids were able to make their usual bedtime (school starts early). After vehicle was delivered, it need minor adjustment, and once again Jesse completed everything as promised. I highly recommend Audi of Coral Springs, Jesse McFarlin, and everyone else involved behind the scenes. Will do business again. Keep up the good work!!! More

James was not available at the time, but Nicolas passerba is 5 stars! The trade in/new car process was fairly quick and easy, customer service is always excellent is 5 stars! The trade in/new car process was fairly quick and easy, customer service is always excellent More

Love Audi Coral Springs and the entire staff! This is my 6th vehicle purchase from them! This is my 6th vehicle purchase from them! More

I had the worst experience ever at this Audi Coral Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doin Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doing the right thing left for a better opportunity and now there are only people who make excuses, try to scare you and really don’t care about helping you fix your car. Also they no longer have loaners and when you make an appointment tell you that there is still gonna be a week and a half of your car just sitting there without being looked at before someone can actually look at it. They act like it’s normal to just take your car away for a week and a half just for it to sit in there shop without being worked on. On top of this they charge $300 per hour just to figure out the issue and can’t give any guidance about what could be the problem with your car. I feel like I am not getting all of the correct information and it’s makes me very frustrated to the point of crying. They also can’t read the warranty contract because they are not lawyers. After this experience I realized that this Audi service center can not be trusted. I made an appointment with another Audi dealership which is happy to provide me with a loaner. They used to provide great service but not anymore. I will never go back there again!!!! The funny thing is that these service people still have to be there to collect a paycheck whether or not they choose to treat people with kindness and actually want to help. Whether I'm a customer or not they still show up to work. Now they lost a loyal customer and money for the service department. I hope Audi Coral Springs is happy. If anyone is being mistreated at Audi Coral Springs like I was don’t be afraid to call other Audi dealerships because I’m sure you will receive better service elsewhere. If you have to drive further to get to the dealership at least you won’t be without a car for an unreasonable reason and amount of time. You don’t deserve to be treated this way!! I went to Audi of West Palm Beach and was treated with respect, care and kindness. They gave me a loaner and fired my issue with out making me feel scared that I would be out an unreasonable amount of money. I am never stepping foot at Audi Coral Springs again!!!! More

As usual Giancarlo was available at the time of my appointment, explained what needed to be done, and I was on my way in less than 20 minutes. My car was finished when he said it would be. There wer appointment, explained what needed to be done, and I was on my way in less than 20 minutes. My car was finished when he said it would be. There were no false expectations. More

Really appreciate Luana Cruz she is totally thorough and professional. I look forward to having Luana service my vehicle. professional. I look forward to having Luana service my vehicle. More

Thank you Luana. She explains all my concerns and prices on detail. She always finds me a transportation while my car is being repaired. Most important, Luana keeps She explains all my concerns and prices on detail. She always finds me a transportation while my car is being repaired. Most important, Luana keeps me inform about changes/charges and completion time. More

Nice facility. Convenient location for me. My service contact Luanna Cruz is friendly and professional. As I don’t know a lot about vehicles I always do what is re Convenient location for me. My service contact Luanna Cruz is friendly and professional. As I don’t know a lot about vehicles I always do what is recommended. More

My experience was 5 star from the minute I walked in. I was hesitant and within the first 15 minutes I knew I was getting an Audi. Beyond phenomenal service, I was out at ease, the process was very fast I was hesitant and within the first 15 minutes I knew I was getting an Audi. Beyond phenomenal service, I was out at ease, the process was very fast and the staff was exceptional. Great job Audi!! More

I love this place, very organized. The service was excellent. I will definitely recommend this dealer ship The service was excellent. I will definitely recommend this dealer ship More