Audi Coral Springs

Horrible Customer Service I went to Audi to get my car wash in Coral Springs the valet guy told me the wait time would be an hour to an hour and half. I told him I would wait I went to Audi to get my car wash in Coral Springs the valet guy told me the wait time would be an hour to an hour and half. I told him I would wait it's not a problem ,he took my car to the back and after twenty minutes went to the service manager Steve and let him know my car wasn't purchased there, they then bring back my car to the front and told me they no longer do car was there and wanted to give me a coupon to go elsewhere and get it wash. My first Audi was purchased at Coral Springs when I was ready to trade in the car Coral Springs did not want to work with me, between me and my family we purchased seven vehicles from Coral Springs Audi. I went to West Palm Audi were customer service is exceptional and trade in my Audi and left with a new Audi and that's where my family members will be going when they're ready to trade in . Customer service at Coral Springs Audi is terrible and that's why they're going to loose a lot of customers. More

Personalized Customer Service Anthony's personalized attention and product knowledge made the car buying process effortless. He had been recommended by a longtime loyal customer an Anthony's personalized attention and product knowledge made the car buying process effortless. He had been recommended by a longtime loyal customer and I completely understand why he has so much customer retention. My new Q5 is a gem and is beyond what I had expected. More

Car tag lost, salesman unresponsive To configure the Audi MMI connect app a vehicle tag number is needed. The salesman configured the app wrong and tossed tue tag after it was supposedly To configure the Audi MMI connect app a vehicle tag number is needed. The salesman configured the app wrong and tossed tue tag after it was supposedly no longer needed. Once i tried to use the app i had to set a pin that was not set by the dealership. This process erased the vehicle tag number and i had to re-enter it. I was never given this tag and now i cannot set up tue app. Called the salesman and he has not returned my calls. He was very quick to call me while i was in tje process of getting the car, but now not so much anymore. More

Patient, Kind, and Thorough Thorough. Anthony knew the ins and outs of my vehicle and allayed many concerns that both myself and my father had. Overall, he demonstrated patienc Thorough. Anthony knew the ins and outs of my vehicle and allayed many concerns that both myself and my father had. Overall, he demonstrated patience, thoroughness, and kindness to myself and my family. Thank you Anthony! More

My 1st Car Today I went with my parents to Audi Coral Springs to buy my first car. Paolo was extremely helpful and friendly and helped me select the perfect car. Today I went with my parents to Audi Coral Springs to buy my first car. Paolo was extremely helpful and friendly and helped me select the perfect car. I was expecting to have to go to different dealerships and shop a lot, but I was so thrilled with my new Audi I bought it on the spot. If you want an Audi, definitely go see Paolo! More

Professional Experience From start to finish, the process was pleasant and professional. My test drive with Paolo was great, and he was friendly and informative. Even throu From start to finish, the process was pleasant and professional. My test drive with Paolo was great, and he was friendly and informative. Even through the negotiation stage, I never felt pressured or harassed. They treat you very professionally - much different from other experiences. Maurice in Finance was quick and efficient and explained everything through the whole process. He made the whole process easy and I was out the door in no time. The management even made sure I left with a full tank of gas - I didn't get that experience when I bought my last car brand new (From another place). They truly focus on the customer. More

Fair and easy Marie and Cam were awesome to work with. We negotiated a fair deal and they had me on my way to make my meeting on time. Appreciate their profession Marie and Cam were awesome to work with. We negotiated a fair deal and they had me on my way to make my meeting on time. Appreciate their professionalism and excellent service. Thank you. More

Great Experience! Troy Alley was our Audi Brand Specialist. He took great care of us and the process was easy. We are very pleased with the entire experience. Troy Alley was our Audi Brand Specialist. He took great care of us and the process was easy. We are very pleased with the entire experience. More

Great Marie made it easy and pleasant to lease our Audi Q3 and I’m loving driving it. I would recommend this dealership. Great experience for us! Marie made it easy and pleasant to lease our Audi Q3 and I’m loving driving it. I would recommend this dealership. Great experience for us! More

Best Audi Dealership The employees of Audi Coral Springs worked to give me the best car buying experience. They were caring, efficient and helpful. I had a great experienc The employees of Audi Coral Springs worked to give me the best car buying experience. They were caring, efficient and helpful. I had a great experience doing something that isn’t always pleasant! More