Audi Coral Springs

Nicest Used Car - Great sales team will work for you! James Jordan is the man! He took great care of us at Audi Coral Springs. He was always professional. Trust him to get you into your next new or use James Jordan is the man! He took great care of us at Audi Coral Springs. He was always professional. Trust him to get you into your next new or used car. We bought a used Ford Escape and after looking at a few competitors this was by far the nicest car. Thank you for everything! More

Excellent Troy Alley made my experience very pleasant, he was kind and quickly to respond to all my question work with me until I was satisfied with my purchase Troy Alley made my experience very pleasant, he was kind and quickly to respond to all my question work with me until I was satisfied with my purchase . Definitely is the guy to come and see ... More

Personalized first class operation. I was browsing Audi’s in parking lot when Ntanzi Simutowe approached me and introduced himself. I found him to be very personable and helpful. He even I was browsing Audi’s in parking lot when Ntanzi Simutowe approached me and introduced himself. I found him to be very personable and helpful. He eventually introduced the car that I would fall in love with RS5. While looking over RS5 Neil Ambrosio introduced himself and was very knowledgeable and helpful in answering all questions I had on RS5. I found out Ntanzi was in training and Neil would be helping assist Ntanzi with the sale. I must say that Neil really put Ntanzi under his wing and helped him along the way without taking over. Excellent people skills. I look forward to many years at this dealership. More

God's plan This was a roller coaster from the beginning to the end. However, My sales rep was very patient dealing with my indecisiveness. This was the best sale This was a roller coaster from the beginning to the end. However, My sales rep was very patient dealing with my indecisiveness. This was the best sales experience ever. Thanks again Audi of Coal Springs! More

A7 purchase Good team and worked late to help us. Really appreciate the help and dedication to customer service. If your in the market for a new or use Audi this Good team and worked late to help us. Really appreciate the help and dedication to customer service. If your in the market for a new or use Audi this is a great place to go. More

Great service I dealt with Anthony to get into a new lease. After a couple of back and forth emails he was able to get me a really good deal. I did the application I dealt with Anthony to get into a new lease. After a couple of back and forth emails he was able to get me a really good deal. I did the application process in advance so when I came in the trade was fast and painless More

Best Dealership experience The staff was polite and very professional. Troy Alley was the guy who sold me my dream car and he was great, knowledgeable and provided a concierge s The staff was polite and very professional. Troy Alley was the guy who sold me my dream car and he was great, knowledgeable and provided a concierge service to us. Highly recommend Troy and will be coming back for that Audi RS7 soon. More

Marie Iacuone was really helpful Came into the dealership looking for a preowned vehicle. Sales person Marie Iacuone was so cheerful helpful and pleasant to work with. I let her know Came into the dealership looking for a preowned vehicle. Sales person Marie Iacuone was so cheerful helpful and pleasant to work with. I let her know what Kind of vehicle I was looking for and she turned over rock to find me what I wanted. More

Terrible service I would give no stars if possible. We leased our 2018 A 6 from Audi Coral Springs in October of 2017. We have some issues with our Audi A 6 starting in May/June of 2018. The c We leased our 2018 A 6 from Audi Coral Springs in October of 2017. We have some issues with our Audi A 6 starting in May/June of 2018. The car was not allowing us to use our blue tooth for the phone; we could not pick up a call or make a call. All the car would do was hang up on all phone calls. I called the dealership about this and was told that their support specialist would call me right back. I did not get a call back within an hour and called Audi USA. The technical specialist with Audi USA had to do a compete reset of the system which we did over the phone. The representative from Audi USA was surprised that Audi Coral Springs did not tell me how to do this over the phone. I finally got a call back from Audi Coral Springs about a week later - no one bothered to call me back before this. The person who called did not know why I had called and said my call went into a voice mail system that rarely gets checked. Totally unacceptable. The satellite radio then started to have issues. My favorites kept erasing from the system and it would not allow me to re set them. The system randomly re set stations as favorites and then just as randomly erased them the next time I started the car. Because of my prior experience with Audi Coral Springs I first called Audi USA - and got a representative there. The tech support specialist could not do a reset or fix the problem and determined that it needed to be fixed by the dealer. I told them my issues with Audi Coral Springs and the no call back re the phone so the tech rep said he would have Audi USA set up the appointment through Audi USA's system and arrange a conference call with Audi Coral Springs service. The Audi USA support specialist conferenced called me and him with Audi Coral Springs to set up a time for us to bring the car in and to get us a loaner as well. We had the conference call, an appointment was set and I was told all I needed to do was call and confirm it. Audi USA has a record of this conversation. When I called to confirm this appointment with Audi Coral Springs I was told they had no record of the conference call request, loaners weren't available and I could come in and wait for a tech to look at the issue and then see if I qualified for a loaner. I asked for the person I had spoken with before, and I was told that this person was not employed at Audi Coral Springs (though he indicated he was) and it was s service they used to just answer the phone. This was not disclosed to Audi USA's rep or to me during the conference call. I was not able to bring the car in and wait for it to see if something was wrong. I already knew something was wrong, confirmed by Audi USA. I was told I would get a loaner not that it would be a wait and see - now I was told no way and that what I had been told was never agreed to and they did not give loaners for anyone unless the problem was diagnosed and would take a substantial period of time to repair. I got a call from Audi USA the following day, to follow up to see if we were okay with the service. I told the rep what we had been told by Audi Coral Springs. Audi USA's rep confirmed what Audi Coral Springs was supposed to do and was amazed at their response. I told the Audi USA rep that we were done with Audi Coral Springs, and when I got back from a planned trip could they arrange for the car to be repaired at Audi at West Palm Beach. The rep said he could do this and to call back when I was ready to bring the car in. We had leased our prior Audi from Audi at West Palm Beach and never had issues like this with their service. I would never recommend leasing or purchasing a car from Audi Coral Springs due to their awful service. More

Tremendous Experience I can't thank Anthony enough for all of his work and efforts! He looked after all of my needs and concerns as if we were family. A true professional I can't thank Anthony enough for all of his work and efforts! He looked after all of my needs and concerns as if we were family. A true professional, and a breath of fresh air for the automotive industry! For my money, there is no better person to deal with than Anthony, and no better dealership than Audi or Coral Springs! More