Audi Coral Springs

Excellent Experience! Troy was great! He was beyond friendly and expeditious in finding the car that fit my needs. Overall, my experience at the Audi dealership exceeed any Troy was great! He was beyond friendly and expeditious in finding the car that fit my needs. Overall, my experience at the Audi dealership exceeed any car purchase I’ve gone through in the past! More

They will destroy your paint in their courtesy washes I have been a customer with Audi Coral Springs for 5 years and even bought a car there in 2013 and was very pleased with the sales experience and the I have been a customer with Audi Coral Springs for 5 years and even bought a car there in 2013 and was very pleased with the sales experience and the subsequent service experience with James; an English gentleman who always went above and beyond the call of duty. Unfortunately, after this recent experience I will NEVER ever ever ever return to this dealership. I purchased another Audi on April 2018 and was disappointed that James was no longer at the service desk. Regardless, I brought in my car on 7/21/2018 to perform an emissions recall. My car had recently been polished with an expensive Menzerna polish and glaze. If you don't know what Menzerna is, look it up. The car was left in showroom condition with 0 swirls and almost surgically clean paint. The service advisor, Rodrigo Venegas greeted me and was courteous so I figured everything was going to be alright with this new service advisor. I requested that the car not be washed because I did not like that their courtesy washes are not touch free and can introduce swirls. He asked me if I was sure because their washes are complimentary. I again repeated that I did not want my car washed. My car was taken to perform the recall and I sat in the nearby couches to observe my car in the service bay. After I while I became distracted on my phone and when I glanced back at the service bay I noticed that my car was no longer there. Fearing that my car had gone in the wash, I again asked the advisor if he had stressed that the car not be washed. He reassured me that he had. However, he rushed into the service bay in a panic and made several calls. My car then magically appeared in the drive bay and he came back and told me the car was ready. I again asked him, "Was the car washed?" He repeated and assured me that it wasn't. I went out into the drive bay to take possession of my car however the car was soaking wet near the trunk, the side mirrors and beneath the doors. I looked closely at the paint and to my horror there were swirls all over the car. I complained to the service advisor and he said that one pass through the car wash would not cause swirls and he "forgot" to tell them not to wash it. He then said that he will get Luan Nuriu, the service manager, to call me to offer me a detail to "buff" the swirls out. I waited several days for a call however received none. I then reached out to Luan and he argued with me about how their car wash brushes do not cause swirls because they are only a few days old and how he has been in the industry over 30 years so he knows what he's talking about (clearly he knows nothing about car detailing). Ultimately after a lot of back and forth, he offered me a voucher for a full detail, which doesn't even come close to what I paid to polish the car in the first place. I also reached out to the general manager, however have not received a call back. Do not take your car here if you value your paint. More

Amazing Troy was extremely friendly and helpful in finding us the right vehicle. Ended up choosing an A4 and I couldn’t be happier. Highly recommend! Troy was extremely friendly and helpful in finding us the right vehicle. Ended up choosing an A4 and I couldn’t be happier. Highly recommend! More

TERRIFIC Troy was a terrific salesman. He was extremely helpful in our search for the perfect car for my son. We chose an Audi A4. Great dealer! Troy was a terrific salesman. He was extremely helpful in our search for the perfect car for my son. We chose an Audi A4. Great dealer! More

Purchase of lease vehicle Anthony was terrific ! He was extremely helpful in arranging everything from finance to closing on the for my purchase of my Audi A5 ! I would recomme Anthony was terrific ! He was extremely helpful in arranging everything from finance to closing on the for my purchase of my Audi A5 ! I would recommend him for sure ! More

Car Delivery I've never spent so much time trying to figure out which car to purchase. I've had 4 8L's and was looking for something different. So I tried the Q7 I've never spent so much time trying to figure out which car to purchase. I've had 4 8L's and was looking for something different. So I tried the Q7. Anthony was great. He let me drive it around, even said I could keep overnight. I must have spent an hour with that car. In the end I liked the ride of the 8L better so that's what I got. Anthony was so patient with me. I needed to be at a meeting that night and Anthony got all the paperwork etc. done so I was able to be on time. Great experience and I love the car. More

Outstanding!! My salesman Troy Alley was beyond helpful and understanding with all the the things that was needed to create a personal touch to buying a car at Audi My salesman Troy Alley was beyond helpful and understanding with all the the things that was needed to create a personal touch to buying a car at Audi More

Fast and no stress! The people in this dealer ship really make the experience of buying/leasing a car very comfortable. If you have a problem the answer from Audi Coral S The people in this dealer ship really make the experience of buying/leasing a car very comfortable. If you have a problem the answer from Audi Coral Springs is “we can figure out a solution”. More

Great dealership - very accommodating Courtesy, honest, polite, helpful. I first emailed my interest and received a prompt phone call. I had a few phone calls discussing what cars are Courtesy, honest, polite, helpful. I first emailed my interest and received a prompt phone call. I had a few phone calls discussing what cars are available and prices. I was able to negotiate a price over the phone. I came into the dealership a few days later looked at the cars i was interested in and pick the one I liked. I was given the same deal offered to me over the phone. No funny business. More

Anthony made the sale easy and stress free. Anthony was referred to me from a friend. From the beginning to the end he provided outstanding service. Would definitely recommend to anyone looking Anthony was referred to me from a friend. From the beginning to the end he provided outstanding service. Would definitely recommend to anyone looking for a new Audi. More